refund please .. a bet there are a lot of these

[e810ab54]

I purchased jobs and they either didn't start or fell through. I paid client but now I still have  $1,025.85 sitting in your accounts, and I would like it back please.

There does not seem to be a way of taking my money back

its very difficult to use upwork  and so far I am not impressed.

[prestonhunter]

You purchased jobs?

What does that even mean?

On Upwork, we do not purchase jobs.

Is there perhaps a different word that describes what you mean?

re: "I paid client"

Why would you pay a client?

On Upwork, clients pay freelancers to work for them. Not the other way around.

Why would a freelancer pay a client?

[e810ab54]

I am sure you are very helpful, but I am really looking for a member of Upwork to look into this for me.

granted termanology is perhaps all wrong ... but I am in the new forum

Thank you. 

[g_vasilevski]

Hi James,

I checked your account and I can see that you have only spent funds back in March on your job post. If further help is needed please share more details. If private details are involved let me know and our team will reach out to you. Thank you.

[e810ab54]

yes, please contact me. I need help understanding where my money has been refunded. It might be obsured by the fact that I work in euros. please help

[g_vasilevski · Accepted solution]

Hi James, 

Our team will reach out to you via ticket as soon as possible and assist you further. You can access your tickets on this Link, thank you.

[e810ab54]

Thank you very much