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refund please .. a bet there are a lot of these

e810ab54
Active Member
James G Member Since: Jul 1, 2019
1 of 7

I purchased jobs and they either didn't start or fell through. I paid client but now I still have  $1,025.85 sitting in your accounts, and I would like it back please.

There does not seem to be a way of taking my money back

its very difficult to use upwork  and so far I am not impressed.

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
2 of 7

You purchased jobs?

What does that even mean?

 

On Upwork, we do not purchase jobs.

 

Is there perhaps a different word that describes what you mean?

 

re: "I paid client"

 

Why would you pay a client?

On Upwork, clients pay freelancers to work for them. Not the other way around.

Why would a freelancer pay a client?

e810ab54
Active Member
James G Member Since: Jul 1, 2019
3 of 7

I am sure you are very helpful, but I am really looking for a member of Upwork to look into this for me.

granted termanology is perhaps all wrong ... but I am in the new forum

Thank you. 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 7

Hi James,

 

I checked your account and I can see that you have only spent funds back in March on your job post. If further help is needed please share more details. If private details are involved let me know and our team will reach out to you. Thank you.


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e810ab54
Active Member
James G Member Since: Jul 1, 2019
5 of 7

yes, please contact me. I need help understanding where my money has been refunded. It might be obsured by the fact that I work in euros. please help

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
6 of 7

Hi James, 

 

Our team will reach out to you via ticket as soon as possible and assist you further. You can access your tickets on this Link, thank you.


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View solution in original post

e810ab54
Active Member
James G Member Since: Jul 1, 2019
7 of 7

Thank you very much

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