🐈
» Forums » Clients » refunds
Page options
5508c0aa
Community Member

refunds

I hired someone and payed the first milestone so they could travel for purposes of the job. Because the freelancer doesn't actually get this payment till 3 days after i released the payment he was unable to complete the job. Im now trying to request a refund but i cant see the option. I have been able to get  refund on escrow money before but I'm struggling to get this refunded. 

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Annie,

 

One of our team members already reached out to you directly via this support ticket to assist you further with refunding.

 

Thank you.

~ Aleksandar
Upwork
Latest Articles
Learning Paths