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a68ab71d
Community Member

returning unbilled hours

Can a freelancer return or cancel the hours he has charged on a project and that haven't been paid yet?

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Ricardo,

 

If your freelancer has tracked time in this week, they can delete it from their work diary. If the hours were tracked in the previous week there is two ways that you can receive them:

  1. Disputing the tracked hours of the freelancer. 
  2. The freelancer can issue a refund once the funds are available on their account.

If you have any additional questions, let me know. Thank you.

~ Goran
Upwork
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