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honorof
Community Member

sales tax inconsistent

I am being charged New York State sales tax on the client-side marketplace fee. However, when I look at the invoices in my transaction history, it seems that the percentage of the sales tax varies per transaction for the same freelancer's services from 8.33% to 8.85% to 9.38%. The correct sales tax for my location is 8.875%. What is going on?

1 REPLY 1
AndreaG
Community Manager
Community Manager

Hi Douglas,

 

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

~Andrea
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