You can report what happened right here in the Forum. Right here in this thread.
You may also use a Customer Support ticket.
Or you may use the "Flag as Inappropriate" button/link available in the top right corner of the page on which you saw a job posting, or on a freelancer's profile page.
Have you tried following Preston's recommendation of flagging the job post? You can also send me a private message with more information about this case, and I will look into it further.
Hi. I got in touch with a client **edited for Community Guidelines** a month ago. He told me to contact 'his assistance' via email for interview, I did so but there was no interview as I was given articles immediately and I wrote them for almost two weeks. Each time i asked for payment, there was always an excuse. I realized it was a scam a week ago.
I'm sorry to learn about your experience with this client. I can confirm that you do not have a contract with this client, and this doesn't qualify for Upwork Payment Protection. As a minimum requirement, users will need to have a contract on Upwork, and the client's payment method should be verified to qualify for payment protection.
We always recommend freelancers never to start working on a project unless the client sent an offer, the offer was accepted by the freelancer, the job is showing as an active contract on the freelancer's My Jobs page, and the client's payment method is verified.
I highly recommend that you read up on the "Safety First!" section of the freelancer resources we have compiled, and these tips for avoiding questionable jobs for more information about working safely through Upwork.
You worked for free.
As an inexperienced freelancer on Upwork, you made a lot of mistakes.
But that is okay!
The important thing for you to do is to learn from your mistakes and move on.
In the future, I know that you will not work without a contract.
In addition to the lessons that you learned from this experience, I have other good news for you:
Because you were not paid for the work that you did, all of the work belongs to you. (Not the client.)
So you may post the articles you wrote in your portfolio, or sell them, or do whatever you want with them.