suspended account

[5a674513]

hello there, 
my account is suspended, and asking for a bank statement to verify, but i am a refugee from Afghanistan living in Indonesia, refugees are not allowed to have a bank account or driving license and any other document, all we have is the UNHCR ID card but i don't know why they can't don't verify my account with my UNHCR ID. can anyone help me please to what to do. will appreciate your help. thanks

[LuiggiR]

Hi Masoud,

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.