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Re: unable to pay through visa card

Ace Contributor
Malik S Member Since: Jul 12, 2018
11 of 14

Same here today I am trying to upgrade my account and facing this error 


Your payment could not be processed. Please choose an alternate payment method or retry again later.

Please check because I have no other option to as a billing method.

Paypal is not offering its service in Pakistan due to some issue.

Aleksandar D Moderator Member Since: Mar 23, 2019
12 of 14

Hi Malik,


Thanks for reaching out to us. I'm sorry to hear you weren't able to set up your payment method. I would like to confirm that virtual card numbers, gift cards, and prepaid cards are not accepted on the platform. For more details about payment methods available on Upwork and how to set up a new payment method, check out our this guide.


Thank you.

~ Aleksandar
Active Member
Fazal K Member Since: Jun 29, 2019
13 of 14


i have same problem even i am using credit card and my card is working on other sites and i also confirm from my bank about international gateway is on please help 

Bojan S Moderator Member Since: Mar 9, 2018
14 of 14

Thank you for reaching out to us, Fazal.


One of our team members will reach out to you directly via support ticket to assist you with your concern.

~ Bojan