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Re: unable to pay through visa card

0cc30967
Active Member
Matthew T Member Since: Jul 23, 2020
11 of 28

why dont they use debit cards

 

c1357dab
Active Member
Mark S Member Since: Apr 6, 2021
12 of 28

Hi Preston this is not exactly right.  I have the exact same problem when adding my business visa debit card as a payment method.  But I can add my personal visa debit card.

 

I really don't want to do this, to keep my prsonal and business finances separate.

 

PS - the Business Bank I use have no idea why this doesn't work.

 

Mark

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
13 of 28

Hi Mark,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your business billing method. Thank you.


Untitled
10b202af
Active Member
Waheed H Member Since: Aug 11, 2018
14 of 28

hy

 

2591126f
Community Guru
Vivek K Member Since: May 28, 2016
15 of 28

In India only some debit cards can be used on international websites moreover it needs to be enabled for international use before it can be used on international website.

I do not know about your location, but in case you think this is a possibility in your case ask your bank to issue an international debit card and enable it for use and then try.

 

 

 

joshivishal895
Active Member
Vishal J Member Since: Jul 4, 2017
16 of 28

Hello Vivek sir,

 which debit card ( bank name ) is best in India for an international transaction like on upwork or any other platform, and which credit card ( bank name ) is better.

2591126f
Community Guru
Vivek K Member Since: May 28, 2016
17 of 28

Vishal J wrote:

Hello Vivek sir,

 which debit card ( bank name ) is best in India for an international transaction like on upwork or any other platform, and which credit card ( bank name ) is better.


Hi Vishal, Sorry for late Reply. 

HDFC/ICICI both provides debit and credit card for international use. This is not to suggest that other banks do not have such debit cards.

You should contact banks and ask them for  'international debit card/credit card' and they will surely provide you information about available options.

Compare them and take the one that best suits your needs.

Good Luck

40b77e4c
Ace Contributor
Malik S Member Since: Jul 12, 2018
18 of 28

Same here today I am trying to upgrade my account and facing this error 

 

Your payment could not be processed. Please choose an alternate payment method or retry again later.
 

Please check because I have no other option to as a billing method.

Paypal is not offering its service in Pakistan due to some issue.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
19 of 28

Hi Malik,

 

Thanks for reaching out to us. I'm sorry to hear you weren't able to set up your payment method. I would like to confirm that virtual card numbers, gift cards, and prepaid cards are not accepted on the platform. For more details about payment methods available on Upwork and how to set up a new payment method, check out our this guide.

 

Thank you.

~ Aleksandar
Untitled
fazalkhan78
Active Member
Fazal a Member Since: Jun 29, 2019
20 of 28

Hi 

i have same problem even i am using credit card and my card is working on other sites and i also confirm from my bank about international gateway is on please help 

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