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unable to pay through visa card

Active Member
Devesh T Member Since: Sep 27, 2017
21 of 22

I checked on this issue, i used to have prepaid visa cards which worked fine with buying connects and that worked fine for almost 6 months. Suddenly i am geeting this message from last 2 weeks - 

We are unable to authorize your card. Please add another billing method or contact your issuing bank.
I checked with upwork so they said there is no issue with upwork system, so i checked with bank about the issue and the error code they receives, they said upwork payment garway trying to create recurring payment and error code they receive is recurring.. I called upwork and they are supposed to come back to me on this,
Goran V Moderator Member Since: Mar 24, 2017
22 of 22

Hi Devesh,


One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.