unable to verify billing method

[Eiji T]

When are you going to reach out me via ticket? I can' t use your service without solving billing problem.

[Bojan S]

Hi Eiji,

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

Thank you for your patience.

[Sid S]

Hi Avery,

I just set my Upwork account yesterday and can't see anything on the payment page to verify my credit card. I can see the amounts cut from my credit card but can't seem to verify it anywhere. Can you please help me I need to get this job started ASAP

[Bojan S]

Thank you for reaching out to us, Sid.

One of our team members will reach out to you directly via support ticket to assist you with your billing method verification process. 

[Daniel A]

Hi I also have this problem, it wasn't clear

[Goran V]

Hi Daniel,

Our team will reach out to you via ticket as well and assist you further with your billing method. Thank you.

[Nancy A]

Hi, Avery
I have the same issues on my account, I imputed the charges wrongly and I was locked out, please I really need help

[Goran V]

Hi Nancy,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

[Jamie D]

I followed your instructions and the freelancer is unable to see my account verified on her end. Please help.

[Goran V]

Hi Jamie,

Our team will reach out to you via ticket as well and assist you further with your billing method. Thank you.