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David's avatar
David B Community Member

upwork website completely broken for me

Does anyone know whats going on? I tried to log into my old account, and I tried resetting my password. When i got the password link and clicked on it, it just said "error, cant find information". So I created a new account, and everything is broken or blocked. I cant hire people, i cant respond to messages. See the picture below on what I see when i try to respond to messages. Whats going on?

4 REPLIES 4
Pradeep's avatar
Pradeep H Moderator

Hi David.

 

Thank you for your message. Could you please click on my name next to this post and send me a private message with the registered email address for the account in question?


Thank you

Pradeep

David's avatar
David B Community Member

Hi Pradeep, the website is still ALL broken. I can't invite someone to a job, I cant reply to any messages, nothing. I sent you a private message as you mentioned and its still all messed up. Am I banned or shadow banned from the site for some reason?

David's avatar
David B Community Member

It definately seems like the website is purposefully being blocked and disabled for me. But I do not understand why. I never didn't pay anyone or broke any rules. Trying to understand what is going on. Do I have to make a new account?

Luiggi's avatar
Luiggi R Moderator

Hi David,

 

I'm sorry to hear you're having trouble using the site. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

~ Luiggi
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