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verify payment method

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Marina B Member Since: May 12, 2019
1 of 2

Hi,

I've verified my payment method, but it's showing that there are four payments being removed from my account.  Two small ones and two in the amount of 50.00 and 51.50.  Four total payments scheduled to be removed.  Can someone tell me why the system won't let me move forward with my contract, but there are payments to be removed?

Rina

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Marina,

 

The two small charges are for verifying your billing method, these charges have already been reversed back to your account. One of our team members will reach out to you via ticket as well and assist you further with your verification.

 

The $50 charge is for funding your contract in Escrow. When the funds were released to your freelancer you were also charged with our processing fee resulting in a charge of $51.50. Just to confirm that your card was charged once, but you have two transactions for funding the contract and paying your freelancer. To learn more about Fixed Price transactions check out our guide Here. Thank you.


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