An agent reached out to me almost 24 hrs ago and I responded to their question right away, but after that, I have not had any further follow-up on my original issue. I emailed them again this morning to follow up and have still not heard back. Can you assist me, or put me in touch with another agent? I am still not able to access the site. Thank you!
Are areas of upwork's site down right now, or is there an issue with my account? Every time I try to log in, it gives me this error:
Error 500 (A)
Trace ID: 4a5f6bc7fdefc7c7-DEN
This happens on Chrome and Safari, with or without the browser cache cleared, in incognito mode and normal mode, on my macbook and iphone.
Hi Preston and Mike,
I shared your accounts information with our support team and one of our agents will reach out to you directly to assist you further with your logging in issue, thank you for your patience.