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was invited to join client in search can't find responses

Active Member
Djordje C Member Since: Feb 9, 2019
21 of 37

Hello, i m new to upwork, but i make my account a long time ago. For some reason i cant login.

This is the error.

We can't complete your request now

Please try again later. 

Error 500 (A)
Trace ID: 4a693e65da7d7ca2-BEG

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
22 of 37

Thank you for reaching out to us, Djordje!

 

We'll have one of our agents reach out to you directly via the email associated with your account and assist you further with your logging in issue.

 

 

~ Bojan
Untitled
Active Member
Tom L Member Since: Feb 10, 2019
23 of 37

I am unable to log in after accepting an invitation to collaborate on a job posting. Once I try to log in to the account I just created I am then permanently locked out. I have already tried clearing cookies and cache. This also happens in an incognito window. Very frustrating. It appears you are using PerimeterX - perhaps this issue is related.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
24 of 37

Hi Tom,

 

I apologize for the inconvenience this issue caused you. We'll have one of our agents reach out to you and assist you further with your logging in issue and joining the team you were invited to.

 

Thank you for reaching out to us. 

~ Bojan
Untitled
Active Member
Rui X Member Since: Feb 3, 2019
25 of 37

Hello All,

I got kept in loop when I click the invitition email link from my workmate to join Upwork, and it kept giving error message like this.

We can't complete your request now

Please try again later. 
To report this problem, click here.

For availability updates, visit our site status page.

Error 500 (A)
Trace ID: 4a339a75bfb56ce8-SJC

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
26 of 37

Hi Rui,

 

Can you please send me more information via PM by clicking on my name? If you can, Please send a screenshot of the page you are seeing the error as well. Thank you!

Joanne
Active Member
Catherine D Member Since: Feb 7, 2019
27 of 37

Hi all,

 

I am getting the same error message.

 

I tried messaging the Moderator who replied to @Rui X's original post but don't have the authority to do so.

Active Member
Rui X Member Since: Feb 3, 2019
28 of 37

Hi,


I got thru the accuout setup after one admin invited me to a chat room.

But I am still curious about the root cause tho.

 

Thank you.

 

Rui

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
29 of 37

Hi Catherine,

 

I've shared your concern to our team, and one of our customer support agents will reach out to you via email to assist you further. Thank you!

Joanne
Active Member
Amanda P Member Since: Feb 12, 2019
30 of 37

I am getting the same type of error message. Even when I cleared my cache and used a different browser, it still comes up with the same error message.

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