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was invited to join client in search can't find responses

Active Member
Allie O Member Since: Jun 20, 2018
51 of 64

Having the same exact problem, I click on the link to join the conversatio nand it says "

Oops, something went wrong

This almost never happens, but we couldn't correctly process your invitation.
Please contact our support staff to fix this."

 

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
52 of 64

Hi Allie,

 

One of our team members will reach out to you directly to assist you with your concern.

 

Thank you. 

~ Bojan
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Active Member
Dmitry F Member Since: Apr 30, 2019
53 of 64

We can't complete your request now

Please try again later. 
To report this problem, click here.

For availability updates, visit our site status page.

Error 500 (A)
Trace ID: 4cfb97d5dbc3d2ec-LCA

 

Everything is in a private mode so clearing cache etc won't help.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
54 of 64

Hi Dmitry,

 

One of our team members will reach out to you directly to assist you with your concern. 

 

Thank you for reaching out to us.

~ Bojan
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Active Member
Andrea A Member Since: Sep 3, 2019
55 of 64
I keep trying to join the group that I was invited to but I continue to get an Error 500 (A) message
Moderator
Goran V Moderator Member Since: Mar 24, 2017
56 of 64

Hi ANdrea,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with joining your client team. Thank you.


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Active Member
Herdy L Member Since: May 14, 2019
57 of 64

I would like to ask why i cant access to my account and an error accord?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
58 of 64

Hi Herdy,

 

We'll have one of our agents reach out to you directly to assist you with your concern.

 

Thank you for reaching out to us. 

 

~ Bojan
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Active Member
Amber H Member Since: Aug 19, 2019
59 of 64

Whenever I try to sign in, I get the error message shown in the attached image.

 

I have cleared my cache, reset my browser, tried to login from a private window, nothing is working. 

 

Please help!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
60 of 64

Hi Amber,

 

One of our team members will reach out to you directly to assist you with your login issue.

 

Thank you for reaching out to us. 

~ Bojan
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