Apr 19, 2021 07:16:01 PM by David Qiangbin Z
Suddenly my job is removed.
I only find the writer and invited.
it violate the terms of service?
If removed, my paid why not refund?
THanks
Solved! Go to Solution.
Apr 20, 2021 05:34:12 AM by Jennifer R
Pradeep H wrote:Hello David,
Thank you for your response.
I see that your job was removed for requesting sample work from applicants on your job post before hiring. This is considered a violation of our Terms of services. Our team has already notified you of the same via a support ticket. Please don't hesitate to follow up with them on your support ticket if you have additional questions regarding your concern.
Thank you.
Pradeep H.
There are different kinds of samples. The client may not ask for a free sample created for this job but if a a freelancer has a relevant sample it can be shared with the client to evaluate freelancers work but it can not be used by the client. This is not the same as asking for free work.
Apr 19, 2021 08:53:50 PM by Pradeep H
Hello David,
I'm sorry to hear about the job removal. I have reached out to the relevant team and they will process a refund for the featured job fee shortly. The refunded amount will reflect on your Upwork account within 3 days.
Thank you
Pradeep H.
Apr 19, 2021 10:04:13 PM by David Qiangbin Z
Hi Pradeep,
THanks for your help.
And could you tell me I violate which item of terms?
I am afraid I make this mistake again.
Thanks in advance,
David
Apr 19, 2021 11:18:12 PM by Pradeep H
Hello David,
Thank you for your response.
I see that your job was removed for requesting sample work from applicants on your job post before hiring. This is considered a violation of our Terms of services. Our team has already notified you of the same via a support ticket. Please don't hesitate to follow up with them on your support ticket if you have additional questions regarding your concern.
Thank you.
Pradeep H.
Apr 20, 2021 05:34:12 AM by Jennifer R
Pradeep H wrote:Hello David,
Thank you for your response.
I see that your job was removed for requesting sample work from applicants on your job post before hiring. This is considered a violation of our Terms of services. Our team has already notified you of the same via a support ticket. Please don't hesitate to follow up with them on your support ticket if you have additional questions regarding your concern.
Thank you.
Pradeep H.
There are different kinds of samples. The client may not ask for a free sample created for this job but if a a freelancer has a relevant sample it can be shared with the client to evaluate freelancers work but it can not be used by the client. This is not the same as asking for free work.