Reports -> Transactions menu shows invoices which for some reason don't match our credit card payments.
For example, for a recent job I've posted, our credit card charge is $308,25 - however, the invoice amount is only $300. Where is the missing $8?
Invoices which don't match the payments amounts are useless according to our accounting and will raise tax investigation against our company -- therefore, we need a proper invoice from Upwork.
I understand it's payment processing fee, but I don't understand why this amount is not on the invoice.
I.e. if I buy a yoghurt in Walmart, or buy a computer on Amazon - these companies pay credit card processing fee (which is closer to 0.3-0.4% not, 2.75%!) and yet they don't subtract it from the invoice amount, like Upwork does. Is it even legal?
In Germany, this probably wouldn't be legal - but obviously Upwork does not care so much for the legal basis of their fees as for charging them.
Also, is there a way to identify which transaction (on myl paypal or bank account) corresponds to which invoice? As far as I see, there is no ID or number that is identical in invoices and paypal-/bank-transactions. How am I supposed to know what exactly you charged me for?
Finances over the internet are not a brand-new thing. Is there any specific reason this is so complicated with Upwork? It should be pretty easy to put the same number on the invoice as on the bank/paypal-transaction...
Thanks in advance for your reply!