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coxmccabe
Community Member

Accidentally Closed Account

I accidentally closed my Upwork account. I had to recreate a new account to get help. Can someone help me reopen old account without creating duplicate account.
5 REPLIES 5
AveryO
Community Manager
Community Manager

Hi McCabe, 


I am unable to reinstate your account beause this account where you are posting from shares the same email address. Please close this new account, and I will go ahead and reinstate your account. I'll wait for your reply so that I can reinstate your old account. 


~ Avery
Upwork
coxmccabe
Community Member

It’s fine. I’m not worried about it now. How long does it take to remove
my profile from Google search? Does it automatically do that if I switch
my account to private visibility?
AveryO
Community Manager
Community Manager

Hi McCabe, 


It may take some weeks for Google to de-index a link from there search results. Since it was a client account that you closed, it is unlikely that it will show up on any search results since clients don't have a profile. 

Could you please confirm if you are you still looking to reinstate the old account?


~ Avery
Upwork
coxmccabe
Community Member

Im not looking to reinstate old account
AveryO
Community Manager
Community Manager

Thank you for letting us know, McCabe. 

Let us know if our team can further assist you with anything. Have great day ahead of you!


~ Avery
Upwork
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