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snausher
Community Member

Exchange rate and upwork fee.

Greetings Upwork I am very thankfull to this platform which gave every one of us the opportunity to work while sitting at home, but I very humbly want to raise this question that your exchange rate is very poor with regards to others.
Firstly you charge 10-20 on evry payment tranfer and then you gave us the lowest exchange rate. why is this so ?
Payoneer also charges fee but that is just 3% on every payment and their exhchange rate is far better than yours ?

2 REPLIES 2
petra_r
Community Member


Salman N wrote:

Payoneer also charges fee but that is just 3% on every payment and their exhchange rate is far better than yours ?


Use Payoneer to withdraw then.

JoanneP
Moderator
Moderator

Hi Salman,

 

The exchange rate used when you withdraw your funds is provided by our payment processor and this is not something Upwork can control. Since rates constantly change throughout any given day, the rate you received is the rate offered by our bank at the time your specific transaction was processed.

~ Joanne
Upwork
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