Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

For everyone who thinks the Upwork commission is unfair, I trump all of you.

Community Guru
Jennifer M Member Since: May 17, 2015
1 of 18

I started working with this Product Manager for a SaaS company in 2016 through Upwork. I wrote content for them for about 2 years and got to $9980 before the product manager decided to leave the company and start his own independent contractor agency.

 

He creates a new account, contacts me on Upwork with a new account, and I write for him for about 1.5 years. I get to about $12,000 on his new account. SWEEET back to the 5% on his new account.

 

This dude sold his company to another guy who contacted me on *his* Upwork account. So now, I get to start over AGAIN at $0 and 20%. 

 

I think tonight is an edibles and wine night. I'm gonna lol at how much the universe hates me.

 

Give me your hate, unfair haters, and let me feed off of you mocking me.

Community Guru
Wendy C Member Since: Aug 24, 2015
2 of 18

Jenn, this is trackable and easily confirmed as inherently being the same company ... despite who happens to have the account.  The company thrived at least in part thans to your efforts over the 3 years.  Upwork needs to re-evaluate their stance.  This is not a $50 gig.

Community Guru
Virginia F Member Since: Feb 15, 2016
3 of 18

Astounding how Upwork treats it's high earners and turns a blind eye to all the frauds. This policy is bs to the nth degree.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 18

Hi Jennifer, 

In the future, you may want to try the "Bring Your Own Client" route so that you are not charged any service fees for the new client. Do you already have your personal URL? Let me know so that I can request the team to generate a URL for you.


-Avery
Untitled
Community Guru
Amanda L Member Since: Jan 23, 2018
5 of 18

Avery, what if the "new client" is already on Upwork but took over? What if two people at one company have separate accounts, but it's the same company? And you need to transfer your work from one person at the company to another? Isn't that essentially what has occurred here?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
6 of 18

Hi Amanda, 
As noted in the Freelancer Service Fees help articleworking with someone under two different teams within the same company is considered a single relationship and therefore the earnings are combined in the freelancer's lifetime billings. If the new user is under the same company (the user was added as a Team Member, or the Company ownership was transferred to the new user), the same fees apply. 

In Jennifer's case, and correct me if I'm wrong Jennifer, every time the company was bought, the new owner registers for a new account. It sounds like they registered with a different company name, or do not use their business domain. This will not be read by the system as one company. Upwork will automatically recognize the business name based on the email address a client uses. It's detailed here in this help article for Building and Managing Teams for clients. 

Jennifer, if your new clients registered with their business address, and/or used the same company name but the 5% fees didn't apply, let me know the Contract ID# for this contract so that I can look into this further.


-Avery
Untitled
Community Guru
Amanda L Member Since: Jan 23, 2018
7 of 18

Avery O wrote:

Hi Amanda, 
...


Thank you, Avery, for that clarification. Much appreciated. 

Community Guru
Jennifer M Member Since: May 17, 2015
8 of 18

Avery O wrote:

Hi Jennifer, 

In the future, you may want to try the "Bring Your Own Client" route so that you are not charged any service fees for the new client. Do you already have your personal URL? Let me know so that I can request the team to generate a URL for you.


Hey Avery, I appreciate you commenting. He invited me out of the blue, so I had no idea the old client sold his company and just got an invite from the new owner last week (I think). There was no chance for me to invite him. The old owner closed my contract maybe about 2 months ago without saying anything to me. This was all a suprise to me when I got on the phone with the new owner.

 

eta: I see you offered to look into it for me (thank you for that). The new owner registered with the same company account name. Let me ask him if he used the same address (I'm guessing not, but I will talk with him). I will hit you up when I'm officially hired. Right now, I need to look at some things that I promised to look at and get back to him. If he officially hires me, I will talk with him and ask if he can provide Upwork info so that I can sit at the 5%.

Community Guru
Jennifer M Member Since: May 17, 2015
9 of 18

And because this is my thread and I'll cry if I want to, two more things the universe has decided to ruin.

 

I did not get chosen by an Enterprise client I really wanted to work for.

 

And the owners of the place I rent refuse to negotiate and are jacking my monthly rental payment to $1700/month, which is $130/month more than what I currently pay. I pay it or get out.

 

OK, universe, you can stop pooping on me now.

Community Guru
Nichola L Member Since: Mar 13, 2015
10 of 18

 

 


Jennifer M wrote:

And because this is my thread and I'll cry if I want to, two more things the universe has decided to ruin.

 

I did not get chosen by an Enterprise client I really wanted to work for.

 

And the owners of the place I rent refuse to negotiate and are jacking my monthly rental payment to $1700/month, which is $130/month more than what I currently pay. I pay it or get out.

 

OK, universe, you can stop pooping on me now.


___________________________
Get a mortgage and buy ... 

 

ETA: And look on the bright side. You could be on one of those ghastly cruise liners with 2999 people quarantined because one person has been tested positive for corona virus. 

 

TOP KUDOED MEMBERS