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97779ed6
Community Member

How to deal with a client after hiring you.

What can be the steps after being interviewed and ready to be hired? What follows, how to close a deal and sign a contract?

ACCEPTED SOLUTION
emmaaldp
Community Member

Depends on th kind of client. Some are very kind, some others are very specific, some others are difficult. 

It also depends on the kind of contract your client wants, if it's fixed price or hourly. 

 

It doesn't take too much for me, if the contract is going to be. Normally, when a client wants a contract with you, after a few words, you ask him/her if he/she would like to start an upwork contract and the cient will send a contract offer. 

After being interviewed, it may be helpful to ask details about the job, also check if the payment method is verified (very important). Try to check if the person makes you feel unsafe or uncomfortable about something too, it may save you from unwanted situations. Check if the company really exists, or if he/she has a profile picture, and some other details to see if you can trust in your future client. 

 

Be honest about your abilities, what you can do, or not, and don't be afraid to ask for something if you have doubts, projects are also to learn, I have learned a lot on freelance!. Try to use a formal, but still relaxed and open language, in order to make your clients feel comfortable, and it also may help you to be seen as trustworthy, because you wont be seen like "acting". Be formal, but that still feels like you. If the client is more difficult, see his/her conditions, try to use a more serious language, but still kind, and see if you can deal with the situation, or if you can't with it, it's ok to say that you won't be able to do so, give your reasons, and wish them good luck! it's also valid.

 

I hope this helps! good luck! 

 

 

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5 REPLIES 5
abalobanov
Community Member

Hi Phiona, if the client invited you to an interview, try to answer his questions, and then move the conversation towards discussing the cost and deadlines.

 

As soon as you are sure that the client is satisfied with your conditions, directly ask him to send you an offer so that you can conclude a contract with him. Let him know that you will start working as soon as you accept his offer.

 

The client often communicates with other candidates in parallel, so a very quick response to the first message of a potential client is a good tip.

 

Good luck!
Alexey.

merack_1001
Community Member

Being honest, time response also it is important. Best of luck !

rasenoch
Community Member

Hi Phiona,

After you interview with a potential client, they typically will give you a timeline for when they are looking to make a hiring decision. However, this is not always the case. It's essential to be proactive after an interview and not put all your eggs in one basket. (Don't count on every interview leading to a job).

But if you feel the interview went well and there seemed to be interest, it's ok to follow up with a client after a few days if you don't hear back from them AND you see the job is still open. If the job is closed, they probably went with someone else, but in most cases asking why is ok when done professionally.

Also, go above and beyond in preparing things to supplement an interview. Examples: Provide a detailed proposal (what you need from them and an outline of how you will execute on your end), provide some deliverables for free to show the quality of your work, or ask thoughtful follow-up questions about what you discussed in the interview.

If you "want to close a deal and sign a contract" you have to show your value before, during, and after your initial interview.

I hope this helps.

 

Ras.

 

emmaaldp
Community Member

Depends on th kind of client. Some are very kind, some others are very specific, some others are difficult. 

It also depends on the kind of contract your client wants, if it's fixed price or hourly. 

 

It doesn't take too much for me, if the contract is going to be. Normally, when a client wants a contract with you, after a few words, you ask him/her if he/she would like to start an upwork contract and the cient will send a contract offer. 

After being interviewed, it may be helpful to ask details about the job, also check if the payment method is verified (very important). Try to check if the person makes you feel unsafe or uncomfortable about something too, it may save you from unwanted situations. Check if the company really exists, or if he/she has a profile picture, and some other details to see if you can trust in your future client. 

 

Be honest about your abilities, what you can do, or not, and don't be afraid to ask for something if you have doubts, projects are also to learn, I have learned a lot on freelance!. Try to use a formal, but still relaxed and open language, in order to make your clients feel comfortable, and it also may help you to be seen as trustworthy, because you wont be seen like "acting". Be formal, but that still feels like you. If the client is more difficult, see his/her conditions, try to use a more serious language, but still kind, and see if you can deal with the situation, or if you can't with it, it's ok to say that you won't be able to do so, give your reasons, and wish them good luck! it's also valid.

 

I hope this helps! good luck! 

 

 

jhonalynmalzan01
Community Member

Hi Phiona,

 

You should show your client that you are the perfect match and worthy of position. Be proactive and work hard to gain their trust. Ask when in doubt, do not always assume, be confident, and do your job without any doubts. Always remember that you were chosen because your client sees a potential that they're looking for to you, you just need to work it out.

 

Best of luck 🥳

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