Logging into Wordpress for a client.

Jennifer A · ‎09-30-2020

I have my first client and I want to impress her. However, I am new to this way of web developing. She gave me the website address, a username and password. I put in the url and login. I can't log in. Am I missing some information? Please help.

Preston H · ‎09-30-2020

Jennifer: This is a WordPress question.

Not an Upwork question.

Sarah B · ‎09-30-2020

Hi Jennifer. I have a special place in my "heart" for the WordPress login page. 🙂 You'll have to troubleshoot this with your client. Ensure you're putting in the information correctly, and if it still doesn't work, send her a message and let her know what's up. She may have mistyped the credentials or something too.

Martina P · ‎10-01-2020

Jennifer A wrote:
I have my first client and I want to impress her. However, I am new to this way of web developing. She gave me the website address, a username and password. I put in the url and login. I can't log in. Am I missing some information? Please help.

You are offering wordpress development and you are asking this question? Sigh....

Alice G · ‎10-01-2020

Your bio suggests you are an expert at wordpress? You know clients can also see this forum, and see you’re posting about being new to this...

Richard F · ‎10-02-2020

Paste the url in your browser address bar. When it opens enter the user name and password your client provided

Vipul N · ‎10-06-2020

Occassionaly when you copy-paste text from another source specially something rich text like a chat window / messenger the text copied gets an extra " " <space> appended at the end. I've faced it quite a few times and it ALWAYS happens in UW and Wordpress credentials.

Copy paste the username and password to another application like notepad or any text editor, ensure any spaces/ newline character or tabs are removed and then paste that to login.

EDIT: Also CTRL+SHIFT+V works on Windows to paste as plain text. It might also correct this. But haven't used to enough times to vouch for this solution.

Mikael d · ‎10-07-2020

Hi, how are you?

Check with your client if exist any IP address restriction at their Wordpress account as security measurement.

Regards,