Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Police statements and other confidential documents

Highlighted
Community Guru
Nichola L Member Since: Mar 13, 2015
1 of 21

There is a client on Upwork - perhaps a farmer, perhaps a translation agency - who posts translation  jobs involving police documents (not confined to one country) that include details of the alleged felons: their full names, addresses, statements, and copies of their IDs. These files are posted publicly on Upwork via Dropbox. 

 

I have reported one job, others have already been posted and completed.  I would have thought that  this is a serious violation of Upwork's ToS - or is it anything goes these days? 

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 21

Hi Nichola,

 

I received your PM, I'll be sure to escalate this report to the correct team for further review.

 

Thank you!


~ Bojan
Untitled
Highlighted
Community Guru
Mary W Member Since: Nov 10, 2014
3 of 21

Interesting.  If these are already public records, I would assume it was okay but it sort of doesn't pass the smell test for me.

Highlighted
Community Guru
Jennifer M Member Since: May 17, 2015
4 of 21

I've always said Upwork data entry category is the perfect place to collect private info. Just do a search for something like data entry and medical or financial and there are interesting things to be found.

Highlighted
Community Guru
Nichola L Member Since: Mar 13, 2015
5 of 21

The job has been set to private, which doesn't make it much less public, and the client doesn't even ask for an NDA. 

Highlighted
Community Guru
Luce N Member Since: Oct 9, 2016
6 of 21

I think I saw the job yesterday evening. I was too busy to report it, but I was amazed to see so much confidential infomation just thrown out to whoever was interested in seing what the job was about. And I was expecting Nichola to comment about it.

 

Highlighted
Community Leader
Julie J Member Since: Jan 28, 2019
7 of 21

I've had a few jobs where I didn't sign an NDA and had full access to all kinds of documents.  One of them them was over 2000 files of people applying for loans.  Tax returns, driver's licenses, bank statements, you name it.

Good thing they choose me instead of someone with bad intentions. Smiley Happy

Highlighted
Community Guru
Jennifer R Member Since: Sep 15, 2017
8 of 21

Julie J wrote:

I've had a few jobs where I didn't sign an NDA and had full access to all kinds of documents.  One of them them was over 2000 files of people applying for loans.  Tax returns, driver's licenses, bank statements, you name it.

Good thing they choose me instead of someone with bad intentions. Smiley Happy


There is a difference between sharing personal data of third parties that is needed for work with a freelancer once a contract is in place and just sharing them with the world.

 

There is this passage in the ToS people tent to ignore: 4. PROHIBITED SITE USES
It says:
Posting identifying information concerning another person;

Highlighted
Community Guru
Preston H Member Since: Nov 24, 2014
9 of 21

Many police documents are public records. I haven't seen what the original poster is talking about, so I am not going to make any comment about that. But just because a document is a police document with names in it, it does not mean that any rules are being broken if the document is shared publicly. It would depend on the document.

 

I would generally defer to the judgement of the people who generate and oversee those documents officially, as long as they understand how Upwork works. Maybe they don't...

 

If a client is posting documents as part of job postings, they may very not consider this to be "posting something publicly" or "publishing something." Even though in effect, that is what is happening. They are probably just trying to get some work done, and they aren't fully aware of all the implications of attaching a document to a job posting.

 

This may be an opportunity for Upwork to improve its client-side tools and messaging, and an opportunity to inform individual clients about how to do things in a better way.

Highlighted
Community Guru
Petra R Member Since: Aug 3, 2011
10 of 21

Preston H wrote:

Many police documents are public records.


Not in most countries and it is entirely irrelevant because it's a ToS violation anyway.

 


Preston H wrote:

But just because a document is a police document with names in it, it does not mean that any rules are being broken of the document is shared publicly.


Nonsense. "any rules" includes the ToS and those are certainly violated in this case. 


So such jobs violate the ToS and all sorts of privacy laws.

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS