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jcullinan
Community Member

Refunds

Don't know if y'all noticed the new refund process announced without fanfare last week:

 

https://community.upwork.com/t5/Announcements/New-Process-to-Request-Refund-From-Contract-Room/m-p/4...

 

Personally I think Upwork should be making it a lot harder for clients to demand a refund, not easier!!

6 REPLIES 6
bobafett999
Community Member

Jess: Remember buyers keep Upwork alive! 


undefined:

Jess: Remember buyers keep Upwork alive! 


 Rubbish- clients and freelancers keep Upwork alive. 

Bravo @ Reinier  and + 1

gilbert-phyllis
Community Member

Possibilities:

(1) I'm hallucinating

(2) Jess posted about this in another thread somewhere else, and I responded there

(3) I wrote a passionate response here and it has disappeared

 

Is it just me, or has the forum become a little bit chaotic lately?


undefined:

Possibilities:

(1) I'm hallucinating

(2) Jess posted about this in another thread somewhere else, and I responded there

(3) I wrote a passionate response here and it has disappeared

 

Is it just me, or has the forum become a little bit chaotic lately?


I posted a reply on the official announcement, and I see yours there as well. 🙂

I posted the link here in Coffee Break because it seems like the announcement has gone by almost unnoticed, but it has the potential to make freelancers' lives difficult going forward.

Bottom line - refunds should be RARE.

Site is WONKY.  I never ask to be notified when someone responds to a comment I posted > now I'm getting them.  S-T-O-P!

 

And Yes - refunds should be RARE

 

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