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» Forums » Coffee Break » Re: Refunds
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Jess's avatar
Jess C Community Member

Refunds

Don't know if y'all noticed the new refund process announced without fanfare last week:

 

https://community.upwork.com/t5/Announcements/New-Process-to-Request-Refund-From-Contract-Room/m-p/4...

 

Personally I think Upwork should be making it a lot harder for clients to demand a refund, not easier!!

6 REPLIES 6
Prashant's avatar
Prashant P Community Member

Jess: Remember buyers keep Upwork alive! 

Reinier's avatar
Reinier B Community Member


undefined:

Jess: Remember buyers keep Upwork alive! 


 Rubbish- clients and freelancers keep Upwork alive. 

Wendy's avatar
Wendy C Community Member

Bravo @ Reinier  and + 1

Phyllis's avatar
Phyllis G Community Member

Possibilities:

(1) I'm hallucinating

(2) Jess posted about this in another thread somewhere else, and I responded there

(3) I wrote a passionate response here and it has disappeared

 

Is it just me, or has the forum become a little bit chaotic lately?

Jess's avatar
Jess C Community Member


undefined:

Possibilities:

(1) I'm hallucinating

(2) Jess posted about this in another thread somewhere else, and I responded there

(3) I wrote a passionate response here and it has disappeared

 

Is it just me, or has the forum become a little bit chaotic lately?


I posted a reply on the official announcement, and I see yours there as well. 🙂

I posted the link here in Coffee Break because it seems like the announcement has gone by almost unnoticed, but it has the potential to make freelancers' lives difficult going forward.

Bottom line - refunds should be RARE.

Wendy's avatar
Wendy C Community Member

Site is WONKY.  I never ask to be notified when someone responds to a comment I posted > now I'm getting them.  S-T-O-P!

 

And Yes - refunds should be RARE