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Silly, misleading badges on profiles

Community Guru
Phyllis G Member Since: Sep 8, 2016
1 of 5

Now my profile displays a star with the caption "popular with clients, invited 24 times". Since I haven't had anything close to 24 projects this year, that creates the impression that I never accept invites. The truth is that my projects tend to be long and complex, and I also work a lot off the platform. So, I cannot envision a year in which I would field 24 projects. Even more important, I do get a lot of invitations and it's extremely rare to receive one is both relevant to my skill set and in my budget ballpark.

 

It's been said before, and we are going to keep saying it until the issue is resolved: putting those inane badges on our profiles constitutes interfering in FL-client relationships. It needs to stop.

Community Guru
Wendy C Member Since: Aug 24, 2015
2 of 5

I have a ticket open as of yesterday with CS requesting (actually more like demanding) that the cartoonish icons be removed from my profile(s).

 

I've asked that it be escalated as I don't like grousing at some CS who is only doing their job when sending perfunctory responses.

 

If  U wants to beta test something thy should have the FL's permission to mess around with the person's profile.  This has not been the case.

 

The icons are amateur hour reincarnate and do NOT belong on professional profiles.

 

 

 

 

Community Guru
Sanja D Member Since: Dec 18, 2013
3 of 5

Wendy C wrote:

I have a ticket open as of yesterday with CS requesting (actually more like demanding) that the cartoonish icons be removed from my profile(s).

 

I've asked that it be escalated as I don't like grousing at some CS who is only doing their job when sending perfunctory responses.

 

If  U wants to beta test something thy should have the FL's permission to mess around with the person's profile.  This has not been the case.

 

The icons are amateur hour reincarnate and do NOT belong on professional profiles.

 


I have  a feeling that they're not testing that  "feature" - judging by the lack of response from UW  people - I'd say that those awful icons are here to stay...FOREVER!!!!!

...well - at least until they come up with something even more ludicrous...

Community Guru
Phyllis G Member Since: Sep 8, 2016
4 of 5

I'm not opening a ticket about this yet because I have a much more important ticket open, that I'm trying to get escalated: delayed delivery and lost messages. [I recently lost out on a project after the client tried twice to schedule a call with me, because some of our messages to each other were lost and/or delayed. (I got her last one 14 days after she sent it. And no, I'm not talking about not getting email notifications of messages. I was logged in to UW every day and checking my Messages screen at least once a day.]

 

It's getting more and more difficult to maintain a professional presence here, as UW seems completely dismissive about the most critically important mechanisms by which we present ourselves and our capabilities, and establish & maintain communications with prospects and clients. The cartoon badges are, IMO, the perfect visual representation of how woefully UW misunderstands how freelancing works on a professional level. Not to mention how some of us were shanghai'd into the Popular Projects "test", and still can't ascertain whether or not Popular Profiles are live and visible to clients yet.

 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
5 of 5

Hi Phyllis,

 

I'm sorry for the inconvenience this has caused you. Could you please send me a PM with more information about the issue with lost messages? The name of the client will be more than enough to investigate.

 

Thank you.

~ Aleksandar
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