Dec 9, 2022 04:11:57 PM by Jonathan L
Ugh, tricked again! Click into a discussion, upvote an older post, then realize that it is an ancient thread unceremoniously unburied!
Can we get an ancient thread warning sign, or something? This happens way too often 😅
Dec 12, 2022 08:37:51 AM by Valeria K
Hi Jonathan,
I understand that this can sometimes be a confusing experience in the Community. There are some older threads that can still be valuable - they may have helpful information that's still being viewed frequently or discuss topics that members would still like to bump up and talk about. That said, our team has recently set up a better process for archiving older threads that haven't gotten any engagement in a while or may have outdated information. I hope this helps going forward.
Dec 12, 2022 12:48:25 PM by Jonathan L
There are some older threads that can still be valuable - they may have helpful information that's still being viewed frequently or discuss topics that members would still like to bump up and talk about.
Completely agree.
That said, our team has recently set up a better process for archiving older threads that haven't gotten any engagement in a while or may have outdated information.
I don't know that the threads need to be archived. I would think locking/closing would be sufficient - especially if the thread has been solved. Unless archiving = locking/closing, in which case nevermind.