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Upwork CEO out

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Community Leader
Tom Z Member Since: Jul 10, 2016
1 of 38

New leadership at Upwork... Crossing my fingers and hoping they would turn things around for freelancers.

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Community Guru
Maria T Member Since: Nov 12, 2015
2 of 38

While not worse! Robot Mad

 

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Community Guru
Vesna M Member Since: May 15, 2012
3 of 38

What can they do now? Think, what would you do if you were in their place?

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Don't correct my grammar!
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Community Guru
Nichola L Member Since: Mar 13, 2015
4 of 38

Vesna M wrote:

What can they do now? Think, what would you do if you were in their place?


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Sell out and retire to the Caymans ... 

 

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Community Guru
Maria T Member Since: Nov 12, 2015
5 of 38

Nichola L wrote:

Vesna M wrote:

What can they do now? Think, what would you do if you were in their place?


________________________

Sell out and retire to the Caymans ... 

 


LOL and LOL!

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Active Member
Vlad M Member Since: Jun 12, 2017
6 of 38

I heard that today and I am soooo glad.

He simply destroyed a good product (eLance), introduced this stupid JSS (which is completely nontransparent) and failed to nurture the freelancers that use this platform by letting anyone to post a job on here without any filtering whatsoever.

 

Good bye and may I never hear from him again!

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Community Leader
Tom Z Member Since: Jul 10, 2016
7 of 38

Same, I feel like Upwork has been downhill in the past 6 months. I really hope the new leadership turns things around. And yes, the "Talent Specialist" invites are truly useless. I've been on here for the past 4 years and probably got I'd say 30 or 40 invites and I have gotten 0 jobs from it. It got worse over the years, now I just decline by default.

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Community Guru
Bill H Member Since: Aug 18, 2017
8 of 38

The best move for freelancers would be to get out of the weeds. Time tracker is a joke; if you're not smart enough to figure out how to bypass it, you're not smart enough to work for me. Stop obsessing over JSS, badges, rising bread and other bright shiny baubles that are irrelevant. Hire talent specialists who understand the nature of freelancing - commodity services are not the same as non-commodity services. Hire customer service reps to help clients describe their real jobs, and charge for it. Highlight the ones that paid for help.

 

Focus on attracting high value clients seeking high value work. Acknowledge that "freelancers get interesting high-paying jobs" and "hire expert freelancers at deep discounts" indicates cognitive dissonance - or worse.

 

Coders won't like it, but coders aren't bringing business to UW: Split the site up into commodity services and others. One-size-fits-all processes don't work for both.

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Community Leader
Nicole H Member Since: Nov 15, 2007
9 of 38

Bill H wrote:

 Hire customer service reps to help clients describe their real jobs, and charge for it. Highlight the ones that paid for help.

 


This is an excellent point. I've been focusing on writing/editing jobs lately. You would think that it would be common sense to describe what the nature of the thing you need written/edited is. If you need your PhD thesis edited for example, it might be helpful if you said it was in economics, or computer science, or philosophy. Because then you might be able to attract applicants who don't just have the editing skills, but also the subject matter skills. But so many people just skip over these important facts.

 

If you need a project manager or an analyst (another area I am applying in), talk about the industry you need to hire  for. You might just find someone who has the project manager/analyst skills plus industry knowledge. But so many clients just expect to find a needle in a haystack of applications. Personally, I want to know whether I am going to stand out from the other applicants before I apply, so the more details about the subject matter/industry the better. Most of the jobs I get I have some sort of subject matter/industry experience in already, so why should I bother with jobs that don't specify that?

 

As for the talent specialists, I think most of them have figured out how to fool Upwork. I get invited for the most bizarre things that I am simply not qualified for sometimes, and usually they are invites sent by talent specialists. To be honest, most clients would probably be better off doing the inviting themselves judging by the invites I get from talent specialists.

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Community Guru
Kelly B Member Since: Jan 1, 2016
10 of 38

As for the talent specialists, I think most of them have figured out how to fool Upwork. I get invited for the most bizarre things that I am simply not qualified for sometimes, and usually they are invites sent by talent specialists. To be honest, most clients would probably be better off doing the inviting themselves judging by the invites I get from talent specialists.


The talent specialist invites are truly bizarre.

 

And if I may vent again, I got an invitation-only job invite again this week, so theoretically it's not visible in the job feed. Yet I have to click OUT of the invitation and ONTO the "JOB POSTING" to see what hourly rate or project fee is being offered. How hard is it to include that INCREDIBLY IMPORTANT info in the invitation itself??

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