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Upwork CEO out

Community Guru
Vesna M Member Since: May 15, 2012
11 of 38
I got an invitation-only job invite again this week, so theoretically it's not visible in the job feed. Yet I have to click OUT of the invitation and ONTO the "JOB POSTING" to see what hourly rate or project fee is being offered. How hard is it to include that INCREDIBLY IMPORTANT info in the invitation itself??

I opened a topic some time ago about system oddities like this one. It seems there was no incentive to fix any of the odd features. 

Don't correct my grammar!
Community Guru
John B Member Since: Aug 20, 2015
12 of 38

My sense is Talent Specialists are Upwork employees.  However I could be wrong.  If so, they have a front-line job interfacing with both hiring clients and freelancers.   This is highly visible work.  They have a manager and they have job success measurements.  If such is the case, the effort to "fool Upwork" would probably result in a diminished to short career.

Instead, I believe they do the best they can with what they can find (with regard to locating potential freelancers who may be a fit). Their going-in assumptions may be (a) the freelancer has skills not explicitly stated on their profile (b) if it is a stretch-fit, the freelancer may be able to adapt their skill sets to create a useful fit.  It most probably puts a discomfortable feeling in place to be responsible for matching and know after honest and hard effort has been made -- there were not close matches, or to provide a choice-set of freelancers some proverbial 'long shots'  were contacted.


I, too, occasionally receive invitations that are wide of the market in work I am qualified or want to engage with.  I envision a person, working hard to do the best they can, with what they have. 

- Then I politely decline the work. 

- In the decline note, I indicate my appreciation the Talent Specialist invited me so as to not embarrass them with a snippy reply. 


And experience thankfulness that I was selected and think about younger-in-career Upworkers, or those with issues to create a +90% JSS, or achieve Top Contract -- those struggling to establish themselves - that perhaps are not granted those opportunities for connection.


In short, I am grateful for the effort made.


- - -
Clients searching instead of client specialists.  Some clients have very busy schedules, are busy making a great deal of money, and simply shunt to this assistance because it is most helpful to them in their circumstances.


The hourly time of a person making $200,000 a year is about $100 per hour, given a 2000-work-hour year.

They can afford the help and probably want to save minutes to hours. 


Community Guru
Nichola L Member Since: Mar 13, 2015
13 of 38


John B wrote: That is the equation Mr. Brown was just hired to solve.  

- Perhaps a 25% / 15% contractor fee?  Or more cost for connects?  

- Increase the cost of a subscription to the premium contractor system. 

- Increase the amount paid by clients who want to have their listings highlighted? 

- Charge for a cup of coffee in the break room?  Less staff, lower IT costs?  


Shareholders are expecting results, Mr. Brown.  Good luck, sir.



You really should do your homework before posting, but just to bring you up to speed, Hayden Brown is a woman.

Community Guru
Vesna M Member Since: May 15, 2012
14 of 38

Bill H wrote:

Time tracker is a joke; if you're not smart enough to figure out how to bypass it, you're not smart enough to work for me.

What if I don't have any desire to bypass it?

Don't correct my grammar!
Community Guru
Wendy C Member Since: Aug 24, 2015
15 of 38

Bravo, Bill.  Every point you made would elevate Upwork in the eyes & pocketbooks of buyers. 


The only thing I would add to your suggestions would be to permanently remove any FLer who lies / copies / plagiarizes any part of their profile and/or portfolio. If a FLer can't be honest in representing him/herself the odds of them doing a good job for a buyer are nil.

Community Guru
Anthony H Member Since: Feb 22, 2017
16 of 38

That sounds pretty harsh. Every time I go to the garage, they say the car will be done in an hour and it's done in three -- or in three days. Should those guys be shut down -- no more work forever? In short, your post makes it sound like it's easy to distinguish liars from honest folks and doesn't recognize the gray area that may exist at times. In so many words, the Internet offers something extraordinary: The ability to invite billions of people to participate. On the other hand, policing billions of people can be pretty tricky.

Community Guru
Wendy C Member Since: Aug 24, 2015
17 of 38

Anthony, if you are referring to my comment on permanently booting any FL who steals, plagiarizes, and/or copies profiles and/or portfolios ... I totally disagree.  Honesty is paramount for a good working relationship.

Community Guru
Bill H Member Since: Aug 18, 2017
18 of 38

" Honesty is paramount for a good working relationship."


You nailed it. The issue isn't saying it will be done in a week and it taking two months; there are multiple explanations for that. Outright plagiarism is a fireable offense and easy to prove. Lying about qualifications is another. I took a colleague with me on a trip to Europe because she said she spoke fluent French and German. Her French was limited to "Merci beaucoup," and her German wasn't nearly as good.


As a provider I refuse to use time tracker; as a client I have never seen a screenshot. I pay whatever a freelancer bills. Where trust exists value is created.

Community Leader
Aleksandr S Member Since: Jun 22, 2015
19 of 38

I find time tracker a good thing. I'm a freelancer and a client. Maybe you just did not understand how to use it? Smiley Happy

The Upwork tracker app is awful. The idea is ok.

Community Guru
Bill H Member Since: Aug 18, 2017
20 of 38



"I find time tracker a good thing. I'm a freelancer and a client. Maybe you just did not understand how to use it? Smiley Happy

The Upwork tracker app is awful. The idea is ok."


You're joking, right? It's a time-clock. Professionals don't punch time-clocks. That's done in an atmosphere of mutual distrust. I don't find mutual distrust to be helpful at all.