A new bug I guess

[Seth M]

Since there is no feedback or bug report threads on Upwork I am going to post this here:
https://youtu.be/gweuQ7vRWTc
It is a video showing the Upwork website navigation failing.

While we are hovering around the subject, Upwork really should have a bug report and feedback thread.  But if you want to continue to do that corporate deflection thing of avoiding accountability by making direct communication about your problems impossible, then I guess just keep doing what you are doing.

[Petra R]

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Seth M wrote:

Since there is no feedback or bug report threads on Upwork I am going to post this here:

I know it doesn't solve your problem but I loved your delivery in that video.... It really made me laugh. "Gentle & Kind Sarcasm" could become "a thing"

Try this link if for some reason you do actually want to upgrade

[Abdullah T]

I am troubleshooting at support.upwork.com page.I can't view any other pages except the main page. Always directing to main mage.

Here is my problem via screen record. 

https://drive.google.com/file/d/1mzaP3WapHLoIQhZ9XinjK5RxUXi6PWcH/view?usp=sharing

around 60 secs I try to show you. I cleared my browser(chrome) caches, it doesn't help.

Can you help me? 

[Bojan S]

Hi Abdullah,

Could you please try using this guide for more information on How to Clear Cache & Cookies for Google Chrome and let us know if the issue persists afterward?

Thank you!

[Abdullah T]

Hi Bojan,

As I mentioned my first post, I cleared my browser's cache&cookies before. I did it again. Still the issue persists.

Thank you.

Abdullah

[Joanne Marie P]

Hi Abdullah,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!

[Abdullah T]

Hi Joanne,

Thanks your time.

If anyone have this issue another time, please try these;

- Check your browser's version, if available update latest version

- Clear Cache&Cookies on your browser

- Scan your computer for any virus, risky files etc.

- Restart your computer after that try again the reach the websites

If still problem occures, open a new topic.

Regards,

~Abdullah

[Valeria K]

Seth and Abdullah, 

I've merged your reports into one thread and will share this with the team for investigation. 

Thanks!

[Diego S]

Thanks for reporting this, Seth.

My team is taking a deeper look into what might be causing this anomaly. Do you experience the same issue when you follow this direct link to the content?

[Yana Y]

Hi
I'm facing redirects from the support pages and can not read any information. Once I click any link I'm redirected back to the main support page in a few seconds.