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Upwork Navigation Fail

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Active Member
Seth M Member Since: Oct 1, 2019
1 of 21

Since there is no feedback or bug report threads on Upwork I am going to post this here:
https://youtu.be/gweuQ7vRWTc
It is a video showing the Upwork website navigation failing.

While we are hovering around the subject, Upwork really should have a bug report and feedback thread.  But if you want to continue to do that corporate deflection thing of avoiding accountability by making direct communication about your problems impossible, then I guess just keep doing what you are doing.

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Community Guru
Petra R Member Since: Aug 3, 2011
2 of 21

Seth M wrote:

Since there is no feedback or bug report threads on Upwork I am going to post this here:

I know it doesn't solve your problem but I loved your delivery in that video.... It really made me laugh. "Gentle & Kind Sarcasm" could become "a thing"

 

Try this link if for some reason you do actually want to upgrade

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Active Member
Abdullah T Member Since: Jun 16, 2020
3 of 21

I am troubleshooting at support.upwork.com page.I can't view any other pages except the main page. Always directing to main mage.

 

Here is my problem via screen record. 

 

https://drive.google.com/file/d/1mzaP3WapHLoIQhZ9XinjK5RxUXi6PWcH/view?usp=sharing

 

around 60 secs I try to show you. I cleared my browser(chrome) caches, it doesn't help.

 

Can you help me? 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 21

Hi Abdullah,

 

Could you please try using this guide for more information on How to Clear Cache & Cookies for Google Chrome and let us know if the issue persists afterward?

 

Thank you!


~ Bojan
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Active Member
Abdullah T Member Since: Jun 16, 2020
5 of 21

Hi Bojan,

As I mentioned my first post, I cleared my browser's cache&cookies before. I did it again. Still the issue persists.

 

Thank you.

 

Abdullah

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
6 of 21

Hi Abdullah,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Abdullah T Member Since: Jun 16, 2020
7 of 21

Hi Joanne,

 

Thanks your time.

 

If anyone have this issue another time, please try these;

- Check your browser's version, if available update latest version

- Clear Cache&Cookies on your browser

- Scan your computer for any virus, risky files etc.

- Restart your computer after that try again the reach the websites

 

If still problem occures, open a new topic.

 

Regards,

~Abdullah

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
8 of 21

Seth and Abdullah, 

 

I've merged your reports into one thread and will share this with the team for investigation. 

 

Thanks!

~ Valeria
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Employee
Diego S Employee Member Since: Aug 8, 2018
9 of 21

Thanks for reporting this, Seth.

 

My team is taking a deeper look into what might be causing this anomaly. Do you experience the same issue when you follow this direct link to the content?

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Active Member
Yana Y Member Since: Jun 22, 2020
10 of 21

Hi
I'm facing redirects from the support pages and can not read any information. Once I click any link I'm redirected back to the main support page in a few seconds.

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