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How to Use the Forums

Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
1 of 26

The Community forums are a place where freelancers and clients can ask and answer questions, search topics, learn, socialize and get updates about Upwork.


The Community is also where members will share input on existing features and suggestions for new features. If users have any ideas on how we can improve their experience on Upwork, the Community is a great place to share that feedback.


Here is an overview of the different boards:


  • Official UpworkStay up to date on all things Upwork by visiting our Announcements area. Check out the Content Corner for tips and best practices from other users. Visit Community Basics to learn how to use the forums. 
    • Announcements- official Upwork communication from Upwork staff.
    • Content Corner- tips and best practices to aid in your freelance work or business.
    • Community Basicstutorials on using these forums.
    • Upwork Events- stay updated on upcoming webinars and Upwork online and local events.

  • Community Discussions: Start a discussion related to freelancing or hiring, Upwork features, policies and questions related to the Upwork platform. Or, have some fun in the Coffee Break area.
    • New to Upwork- area for new users to search and ask questions when getting started on Upwork.
    • Freelancers- discussions on topics about freelancing.
    • Agencies- discussions on topics about agencies.
    • Clients- discussions on topics related to hiring.
    • Coffee Break- miscellaneous threads on any topic you like, as long as they adhere to our guidelines.


Check out our Community Guidelines for some basic rules of engagement.

Ace Contributor
Cathy W Member Since: May 29, 2011
2 of 26

Hello Lena E.,


Your outline on the subject of Community Forums is very nice and helpful!


I wonder if I may make a suggestion?


Is there some way that when a member 'hovers' over each category, there would be a bubble with some detail about the category.  That would help save time instead of trying to find your original outlined post (as more threads increase over time).


Cathy W.

Ace Contributor
Fabrizio Z Member Since: Aug 1, 2016
3 of 26

Hi Vladimir, 


I'm trying to deactivate the "Email me when someone replies" and I cannot find the function, can you tell me how to do it please?




Goran V Moderator Member Since: Mar 24, 2017
4 of 26

Hi Fabrizio,


You can do this by going to your Community Profile setting > Email > Click the check mark for Don't send me any community emails. Thank you.

Ace Contributor
Fabrizio Z Member Since: Aug 1, 2016
5 of 26

i don't see communicty profile anywhere.

Ace Contributor
Fabrizio Z Member Since: Aug 1, 2016
6 of 26

found it under community settings. Next time more indications may help, but thanks anyway.

Active Member
Emmanuel A Member Since: Mar 18, 2016
7 of 26

Allowing me to activate emails notifications from my reply and deactivate it when I need without that affecting other notifications is a well thought out process. 

In the future, could I further filter my reply to only specified posts, replies?

Active Member
Shakila R Member Since: Oct 15, 2019
8 of 26



As a new freelancer here, this post is very helpful.


Thanks and Regards,


Active Member
DONALD M Member Since: Jan 3, 2020
9 of 26
How do I find the actual specific thing the client want thier vision ideas concept and who they are so I can use this to deliver the project material more than suspected using my knowledge skills and tallent
Active Member
Ame C Member Since: Feb 17, 2020
10 of 26

I'm trying to set up my profile. I live in the US and am currently in the US yet it auto populates my address and phone to UK and won't let me change it. I've searched your articles and community boards and cannot find a solution. Can you help me resolve? Thank you, Ame