Joining the Community

[Joanne Marie P]

Hi Thomas,

I sent you a PM, thank you!

[Jackie E]

Why am I suspended, I don;t understand?

[Avery O]

Hi Jackie, 

I checked your account and can see that there seems to be an issue with your Paypal account. Please remove your Paypal account from your payment methods, and add it again to see if the issue will persist. Let me know if this doesn't resolve your issue. 

[Jackie E]

I Avery, tried to locate paypal on upwork so to delete but, did not find. How do I locate paypal on here?? Thank you. Jackie

[Bojan S]

Hi Jackie,

Could you please go to your account Settings - Billing Methods, there you should be able to locate the PayPal account. 

Let us know if you any further assistance.

Thank you!

[Md Shamim R]

Hi there, 

I'm Md Shamim Reza from Bangladesh. Last two days ago I got my 1st job and Upwork asked me to verify my Identity. I have submitted my government Issued photo ID card and gone for a video call. I have completed my video call verification and it is okay now. But they notified me that they can't accept my ID card because it was a temporary ID card. This ID card was given by our government. 

As far I know, Upwork accepting this temporary ID card still now from Bangladesh. So why not my ID card acceptable.

Please help me.

Thanks

[Bojan S]

Hi Md Shamim,

Please check this help article for more information bout the acceptable documents for the “Identity Verified” badge.

I can see that you already posted this question on the ticket you have with our team. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

Thank you for reaching out to us!

[Douglas O]

Am a newbie on upwork and would love to get some few tips on how to get started.

[Goran V]

Hi Douglas,

To learn more about getting started on Upwork check out our resources Here. You can also check out our guides below on how to improve your profile:

8+ Tips to Help You Create a Profile That Stands Out

Upwork Profiles: Why a Great Title and Overview Can Make a Difference

A How-To Guide for Your Perfect Profile Picture

Get Your Profile to the Next Level with an Intro Video

4 Ways to Create a More Successful Portfolio Regardless of Your Skill Set

Thank you.

[Zeeshan Ali B]

Hello Evey one i am new join upwork i have no any idea about violation. i am very confused i was receive dangerous notification from my upwork email is any problem?

am i account will suspend ?

please give me idea i am very very confused Thank you