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Jan 11, 2023
Advice for wowing clients from a Top Rated Plus freelancer
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It’s a new year and with it comes new opportunities to grow our businesses and careers. To help you achieve your goals, we’ve collected career and business advice from executives within Upwork, human resources experts, experienced freelancers, and business leaders. We’ll be sharing these tips all month long! You can subscribe to the blog to avoid missing this valuable insight.

 

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Check out Sherry's full advice:

 

The way to always get 5-star feedback: Always do your best for each and every single client you ever get. They will know if you did or did not. They will always leave you good feedback if they can discern that you truly did your best the entire time you worked for them. The 5-star feedback they leave will then help build your reputation so that the next client will want to hire you. 

 

If you always do your best, when a project doesn't have the results the client was hoping for, they will likely leave you no feedback rather than bad feedback.  Why?  They know you did your best and you got honest results for them and you provided quality insight and feedback.  So, they won't harm your reputation by leaving bad feedback.  Instead, they'll opt to leave no feedback.  No feedback is better than negative feedback. 

 

So, always doing your best will lead to ongoing 5-star feedback client after client after client.  As the years go by, you'll have built a high quality reputation for yourself and the next client will want to hire you because they see your history of 5-star feedback co-mingled with no feedback.  This strategy pays off in the short-run and the long-run.  Clients today will want to hire you, clients in 5 years will want to hire you.  It's all about protecting your reputation to keep your business going strong today and in years to come.

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