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Avoiding the pitfalls of circumvention

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
11 of 28

Hi William,

 

If the job posting was cancelled due to a ToS violation, connects you used to apply for it will be returned to you.

~ Valeria
Untitled
wijola
Active Member
William L Member Since: Aug 18, 2017
12 of 28

I received this today:

It is If a project/job is canceled without forming a contract or if the client is suspended due to fraud we may refund the connects spent on your application. Please let us know which clients/proposals you are referring to so we can investigate and proceed. 

luciemontes
Active Member
Lucie M Member Since: Jan 17, 2020
13 of 28

I am new to Upwork.  I was solicited for a job, applied and was accepted. They asked me to send my personal email address to communicate the details.  I am reluctant to open their email or click on the attachement.  Is this customary?

thanks 

Lucie

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
14 of 28

Hi Lucie,

You can communicate using the Upwork messenger. You are also allowed to use your personal/work email, Skype, or other methods of communicating if that is what your client prefers. Thank you!


-Joanne
Untitled
luciemontes
Active Member
Lucie M Member Since: Jan 17, 2020
15 of 28

Hi Joanne,

What initially made me leery was that they said I would be required to give them my passport number in order to issue a legal invoice for payment.  I'm not willing to do this, and will only accept payment through the Upwork platform. Perhaps this is how they pay their in-house translators, or they may be confused.  Should I report them?

 

thank you,

Lucie

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
16 of 28

Hi Lucie,

 

Payments done through Upwork have official invoices that are ready to be downloaded or printed for record-keeping purposes. You may share this help article with your client for more information. We would be happy to assist your client if they need further information on how Upwork works to help them better understand the process. Just let us know, and we'll gladly assist further. Thank you!


-Joanne
Untitled
luciemontes
Active Member
Lucie M Member Since: Jan 17, 2020
17 of 28

Hi Joanne,

They are located in Spain, so perhaps this is how business is done in the European Union. I'll share the information you sent with them. 

Thank you so much for your help. I might have ignored them otherwise!

 

Many thanks,

Lucie 

re_moraes
Active Member
Renata M Member Since: Mar 15, 2017
18 of 28

Hello!

 

Excellent article Mr. Garnor! I didn't know about this! It is really helpfull for me that is just sign in UPWORK and, in general, I still feel very insecure to start the work, due to the difficulty with the language. I imagine that read this tip and look for others like this will be the best thing to do at this moment. Thanks a lot!!

 

Best regards,

Re

coryss
Active Member
Cory S Member Since: Oct 28, 2017
19 of 28

On another similar site, I am regularly contacted by "employers" that want me to be the virtual assistant for an art gallery. They try to lure me to only communicate through email and get paid through PayPal. The first time, I fell for it, but investigate the info sent to me very thoroughly, and was able to find a lot of evidence that it was a scam. I found stories from a lot of victims. Of course, when a second job offer came that was identical, it was obvious something was wrong. Thank goodness I followed my instincts. When I insisted the employer only communicate and pay through the website, and that he place money on the website in advance, he stopped bothering me,

 

I was amazed though, how many people have contacted me with the exact same scam. Four in 3 days! I was unsatisfied with the other site's customer protections and responses (lack of responses) when I tried to get help, which is why I am now trying this site out instead.

bryanmaloney
Active Member
Bryan M Member Since: Nov 29, 2017
20 of 28

This did happen to me with a client. I went to the Upwork web site and quoted the specific documents regarding circumvention. I am still being paid through Upwork.