Thanks for sharing your feedback and experience. If you haven't already, please take screenshots of the client's request to take payments off Upwork and report them along with the contract ID to Customer Support, so we can review and take action. Thank you.
Thanks for clarifying. If you don't mind, I'd still would like to ask you to flag the job, include the information you have so our team could take a look and review the client's account. Thank you.
I always received suspicious messages from clients who were the same, Thanks to fellow support team who always responded to my submitted inappropriate flags and It's highly against the Upwork ToS.
Upwork provides enough of protection whether you work on Fixed-Price or Hourly contracts and unfortunately, most of the inexperienced newcomers fall into this harmful practice and complain later.
Those clients with unsuccessful tries who offered me offline payments were either reported to Upwork Support Team or blocked them as a result of spamming the same offer constantly. Beforehand, I often told them that the payment is only accepted via Upwork and there's no meaning of falling into harmful practice when Upwork provides services that shall be followed plus appreciated by both parties (clients and freelancers). I would like to recommend my friendly freelancers that starting is always the hardest but, Hard work always pays off so never fall into such violent practice which will make you regret later when it's too late.
Upwork has always been a great platform to help people become successful freelancers and their own boss. I'm one of them and I can't appreciate enough of what I have been gifted.
- Muhammad Hadi
I am in the middle of a sticky situation right now. My advice would be to never give the client your address or any personal information at all. Thank God I only gave him a PO box. This is an interesting time with more work going online, and we will have to be extra careful to ensure transactions are legit.