I'm sorry to learn that you don't receive any notification to leave a review for your ended contracts. I check your recently ended contract from October and can confirm that an email was sent to you. For every ended contract, you should receive an email with the subject "Your contract has ended" which notifies you to leave feedback for the ended contract. Please let me know if you're not receiving this email so that I can look into this for you.
Are you referring to hours or payments being disputed for hourly contracts? If so, then they can be disputed if some conditions are met. For more information about that please, see this help article. I have noticed, however, that you've commented on a post about feedback. So are you referring to disputing feedback? In that case, please refer to this help article and section 2.3 of the User Agreement for more information.
I have a question about feedback. I have a 100% JSS. Recently, I had a client start a contract and make an appointment (I interview clients for content). He's an awesome person and I really liked him. He did not show up for the appointment and completely disappeared on me.
After multiple attempts, I finally heard back from him. He was unhappy with another contract that "got messed up" and decided to hold up the project. We agreed to close out the contract. When it came time for me to review him, I honestly couldn't give him a good score for communication and didn't want to give him a bad score...so I did not give feedback.
I asked support about this, but didn't get a helpful response. Should I have reviewed him and given him a bad score? That didn't seem fair. It was a real quandry to me. I think he's a good guy who just got into a sticky situation and didn't close the loop on our contract.
Any ideas or advice on this sort of situation?