How do you budget your connects for the month?

[Avery O]

Hi Gaelle, 

Please know that connects are returned only when the job is cancelled either by the client or by Upwork team without hire. You can find more information here.

[Horacio C]

In my experience, so many times, people have a problem with data, let's call it  X, and they think you should solve it by applying Y solution, and they ask to bid on that.

You need to add a button or something that alerts the client to attach the files or at least data sample.

I spend a lot of connects just for this. I need to see the files before I can estimate time and effort.

Is there a way to ask for this I'm not aware of?

PS, one sample: **Edited for Community Guidelines**

[Bojan S]

Hi Horacio,

Currently, the only way to contact a client is to send a proposal. We appreciate that you are giving us your suggestion on how we can improve the process we currently have. Please be assured that we share this with the team for consideration.

[Horacio C]

It could be a friendly flag we freelancers click and the client can see the count or who clicked.

Or a question Upwork automatically ask before posting, like: Have you attached links, files, data sample, expected results, etc?

[Amer K]

hi

[Joseph P]

Please assist us how to be a connects

[Maria D]

I have used up to 60 connects, I started only last week and so unable to get an offer. I request for additional connects.

[Avery O]

Hi Maria, 

If you think you need additional connects, you may upgrade your Freelancer Basic plan to a Freelancer Plus plan. 

If you do not wish to upgrade your plan, your free 60 connects will be credited on your next billing cycle (Settings > Membership & Connects > Current Billing Cycle). 

You may read more about Connects in this help article.