Can't login to my account

[Jules P]

I had to make this account just to submit a support ticket. I can't log into my account because Upwork is requiring me to verify by text. I have a new phone number and I cannot do this. How can I access my account?

[Joanne Marie P · Accepted solution]

Hi Jules,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. 

[Jules P]

Hi Joanne,

Thank you so much, I already open my account and updated my text verification.

Best Regards,

Julie Payson