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Can't login to my account

bfde1089
Active Member
Jules P Member Since: Nov 30, 2020
1 of 3

I had to make this account just to submit a support ticket. I can't log into my account because Upwork is requiring me to verify by text. I have a new phone number and I cannot do this. How can I access my account?

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
BEST ANSWER
2 of 3

Hi Jules,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. 

~ Joanne
Upwork

View solution in original post

bfde1089
Active Member
Jules P Member Since: Nov 30, 2020
3 of 3

Hi Joanne,

 

Thank you so much, I already open my account and updated my text verification.

 

Best Regards,

Julie Payson