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Client feedback

Active Member
Shahzaib H Member Since: Apr 14, 2019
1 of 3

I wanted to know that if I do my %100 efforts to make my client satisfied and he will satisfy and happy with my work at the end he will give me bad feedback that I didn't deserve so what can I do Please guide me thanks

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 3

Shahzaib H wrote:

I wanted to know that if I do my %100 efforts to make my client satisfied and he will satisfy and happy with my work at the end he will give me bad feedback that I didn't deserve so what can I do


Why would a client who is 100% happy and satisfied leave you bad feedback?

 

You have 2 x 4 star feedback which is NOT "bad feedback"

 

What is really bad is your responses to that feedback. Clients won't be deterred because of those 4 stars, but they will be deterred by those responses. 

 

You may want to read this

 

 

Community Guru
Christine A Member Since: May 4, 2016
3 of 3

Petra R wrote:

What is really bad is your responses to that feedback. Clients won't be deterred because of those 4 stars, but they will be deterred by those responses. 


Absolutely. And drawing attention to the number of times that you had to revise a project before the client was satisfied doesn't make you look good, either (even though I realise that some clients are just hard to please). It sounds like you're resentful about the amount of work you had to do for $40, so if that's the case, you need to increase your prices or state how many revisions you're willing to do.