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dhruvi_bd
Community Member

One of my Direct contract ended automatically

Hi Community,

 

One of my Direct contract ended automatically, the work is in progress. I received an email from Upwork that contract is closed and the fund in Escrow will be returned to your client. Could you please tell me the reason of auto ending and now how can I handle because the project is under progress not completed yet because of the delay in client feedback on the same.

 

Please help here,

 

Dhruvi B.

 

**Edited for Community Guidelines**

2 REPLIES 2
AleksandarD
Community Manager
Community Manager

Hi Dhruvi,

 

I will look into this further and will get back to you once I have more information.

 

Thank you.

~ Aleksandar
Upwork
AleksandarD
Community Manager
Community Manager

Hi Dhruvi,

 

Thanks for waiting patiently. I checked and it seems that the contract was closed due to inactivity. Please check with your client for more information about your contract. I also checked and it seems that both you and your client received email notifications prior to the contract closure.

 

Thank you.

~ Aleksandar
Upwork