Hello everyone. I created my account a couple of months ago. I spent time creating a portfolio, after a couple of days I received my first order, which I successfully managed.
A couple of days after I completed my order, I received a notification that I needed to be verified. I called the agent, answered all questions except 1-2 and that only because I was confused in a question about a location. I now live in Minsk, but when I passed the verification I was visiting my mom, so I answered the address about the location of the address where I was at this moment. After that, I received a message that my account has been permanently suspended.
I wrote to the support service and asked about it. I did not find out the specific reason, they just said that they wouldn’t answer me for further correspondence.
After that, I tried to ask a question on the upvork community site, but they didn’t let me do that either. It was just that there was no "ask a question" button, and after I could finally get into the discussion creation menu, they would not let me choose the location. For this I had to simply choose the region of Europe.
I want to ask for verification again, I can send you documents confirming my identity. This is a modest request to kindly re evaluate my profile because this platform can be a really good source of earning for me, and I would not want to leave this site and start everything on another site. I really like this platform.
Please help solve this problem. Kindly have some sympathy and give justice to me.