My account is suspended even I perfectly bidding and my profile is up to date as per the upwork standard Unfortybety I did not get any project you suspend my account. Even I passed exams with TOP10 score. I am an agency member and paying 20$ each month. Please make my profile normal so I can profile my self.
A few days ago, my account also got suspended.
I contacted support center and they asked me id verification.
I also did id verification and received an email that id verification has been done successfully.
But when I tried to submit proposals, it still says my account is suspended.
Now I can't even contact to Upwork support center.
Please restore my account and let me countinue to work on upwork.
The picture has been changed: now I have limited financial transactions popup. But again can't visit customer support. Also it is said that I had to receive a mail but there is no mail from Upwork!
Do anybody know how can I reach out to Upwork?
My account suspended too.
I have verified with video call and it was successful.
But suddenly my account suspended and my all earnings refunded without any email or notification.
I cannot go to support center and even i cannot post new topic to community.
This is strange thing.
I phone called yesterday and they said I need to wait 24hours while receive email.
But i didn't receive yet.
Please help me upwork operators.
I can verify again and again with any methods including video call, ID verification, utility bill, bank statement
My account has been suspended since a few days ago.
I was asked to do the id verification so I did it successfully.
I received an email that my id was verified , but my account is not activated yet
Do I have to do the verification again?
What do I have to do to activate my account?
Please give me any solution.