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kochubei_valeria
Community Member

Increasing Transparency in Boosted Proposals

Our team recently launched a test to increase transparency around bidding in Boosted Proposals to help you make a more informed decision around spending Connects.

Check out the product update about this test here and let us know your thoughts about this update in the comments below.

~ Valeria
Upwork
843 REPLIES 843
6aa70f68
Community Member

Boosting system is very bad system Please clean this system 

lucioric
Community Member

When one as a freelancer comes to a job with 100 connects bid, one feels obligated to bid 120 not to be outbid by those that put 100 connects.

bain-bivash
Community Member

Hello,

I do not support boost system in UpWork. I hope upwork will answer my question.

Can upwork stop this Online Casino (Boost System) in future?

If the answer is Yes,

When upwork stop this section?

It's so devastating, I do not support the motion. Upwork should hide the bidding system 

aaron-messer
Community Member

It's really hard to get jobs for freelancers. Many fake and unprofessional guys boost their proposals and took the top 4 slots.
So the other developers don't have enough chance to show their proposals to the clients.
Vise versa, clients have fewer chances to hire professional developers because many new freelancers(0 earned) boost their proposals to take the top 4 seats. 

Upwork says that the boost feature is for reducing the proposals but that's not true actually. 
Too many freelancers submit proposals and the clients don't want to scroll down and down to the bottom. 
They see only a few proposals on the first page. So only boosted proposals(4 guys) and 1 lucky guy has a chance to show their proposals to the clients. 
Whether the boost feature exists or not, still lots of freelancers submit their proposals. 

The boost option is not a good idea for both clients and freelancers. 

babarsuhail92
Community Member

When boosting was first launched, I was also worried about clients ignoring my proposal if I don't boost them, but that hasn't been the case, in the last 5 jobs I have gotten, I haven't boosted any of my proposals. Clients want freelancer who match the job listing, they don't care who paid to have to jump the line and had their proposal be displayed first. I actually feel sorry for the desperate freelancer who boost their proposal because it's totally pointless and a waste of connects

Hello friend, I fully understand that the demand from customers is for the right people for the job posted! However, the system is leaving your proposal archived until all the boosted proposals are verified, I keep monitoring the last visa of the client, I analyzed that my proposal was sent a week ago! and received no visualization since the client is online a few minutes ago!

bditcheva
Community Member

I'm a freelancer, who's fairly at the top of my field: I'm top-rated, expert vetted, approval rating is 100%. I get a ton of work from referrals and lots of repeat clients.  My projects are significant, most in the thousands of dollars.

I never use boosts on my proposals.
 
I only apply to projects with the minimum connects required (as I used to before the change), because the boosted connect amounts are outrageous - I see people bidding over 60 connects to appear at the top of a project. Since I'm already a paying member, I feel it's too much to pay my monthly member fee, provide 10% of my earnings, and also pay extra to bid on jobs.

However, since the new boosted proposals update, I rarely get interviews anymore - I used to get quite a few more and I used to get almost every job I interviewed for.  The platform was an amazing experience.
 
I believe this change has produced a fairly poor experience for either top notch freelancers like me (far less visibility and so less work), or for clients (who see potentially poor candidates, just because they pay to be on top).
 
I'm borderline not seeing enough traction to make sense remaining on the platform - it's pretty bad, after a very good prior run.

Anyone else experiencing this?  

The change I've noticed may also be due to other economic factors, but I do see a timing overlap with this update...

Yeah Ever since the bidding freature is introduced many freelancers have mentioned the ssame thing, reduce in client interviews. 

 

Previously even if the client did not go with me there was a reply of some sort to me. But ever since I have seen te bidding system take off as a main feature, there nothing heard from the cleints. 

 

I also am a freelancer in the real world so familiar with sending proposals, pitch decks etc and alsways get a reply Yes or no, It was the same with upwork until this bidding. 

ebb92eed
Community Member

I'm sorry for this message , but Upwork was a fabulous place for freelancer until "bidding".
Afther 8 MONTHS whitout working I need to message whit other freelancers for this huge problem.
I'm TOP  RATED ,  upwork Skill Certificated freelancer and selected upwork Talent .
I keep my reputation as high as possible (100%) for almost two years, achived Top Rated and later got into Talent Cloud , trying to provide as much as I can and for what? 
If you pay more you can win bidding race . My work quality is totally bypassed.
Upwork, what's happened?
Your community was focused on quality of work, now is set up for money fishing like the others freelancer site, and this is really important point for your company future . 
To raise our voice I โ€˜ve deleted my Freelancer Plus membership plan and please if you have the same problem , all of you, do the same.
Delete your plan and Upwork will riconsider the โ€œbidding scamโ€

I agree! This bidding scam makes top-rated talent seem worthless. You work so hard for years only for your quality work and skills to be by-passed due to bidding woes. 

It's largely unfair and discouraging. Upwork should reconsider this malfunction.  

Thank you so much Vivian, this is not my problem, is the problem of all freelancer, I've found in Upwork a real place to be a better artist.

Now I fell useless to be here.

It is well

They said their main goal was to decrease the competition, and I feel like they have achieved it. Lots of freelancers who are not part of agencies and can't pay 30-40$ per 1 bid would just leave the platform at some point being unable to land a contract.
Myself included. I was lucky to have a few projects from clients who wanted to work with a Ukrainian dev, but otherwise, I would have probably never landed either of those.

Thanks Oleksandr, your experience confirms this problem, there are many users who have been cut off for this reason. Now this problem can no longer be underestimated

Yes I 'know.

We need some b....Ls to share this type of issues.

I hope more people wake up and report this

Hi Gianluca,

 

The bidding system is designed to create a fair and competitive marketplace for freelancers and clients alike. While it's true that some projects might go to the highest bidder, the system takes into account much more than just the bid amount.

Upwork's bidding system is designed to help clients find the best match for their projects by considering several factors, including the freelancer's experience, skillset, and work history. This means that your top-rated status, skill certifications, and excellent reputation are still very much relevant when clients evaluate your proposals.

 

In fact, many clients on Upwork value quality and expertise over cost, and they are willing to pay a premium for freelancers who can deliver exceptional work. The bidding system enables you to showcase your skills and justify your rates to clients, helping you stand out from the competition.

 

By offering a platform where freelancers can compete based on their skills and expertise, Upwork helps ensure that clients receive the best value for their investment. This, in turn, creates a positive feedback loop that encourages more clients to join the platform, providing even more opportunities for talented freelancers like yourself.

 

It's important to remember that Upwork is continuously working to improve its platform and services. If you have any suggestions or ideas for how the bidding system could be improved, I encourage you to share them with the Upwork Community. This way, you can contribute to making the platform better for all users.

Hi private Utku S profile,

I would have preferred to have a real conversation about the issue.
This prepackaged answer doesn't help in the least to understand why thousands of freelancers doing their best are overtaken by those who have more money to buy the bids.
My talent and bla bla bla , I earned them, but whoever has just opened a freelancer profile and has the most money wins.
I am helping with this topic not to migrate thousands of upwork users to other platforms until complaints about this wrong system are taken into consideration.

Thanks

Yo, listen up, my fellow freelancer! I get that you're frustrated, but let me break it down for you. Upwork ain't just about the cheddar, it's about quality too, ya know?

 

We got all these talented peeps on this platform, showin' off their mad skills and buildin' their rep. It ain't just about who's got the most dough to throw. You got your Top Rated status and all those certifications you earned, right? Those ain't for nothin', they still count big time when clients be choosin' who they wanna work with.

 

Now, sure, some clients might be swayed by that extra cash, but you know as well as I do, that most of 'em are lookin' for top-notch work. They ain't gonna throw their Benjamins at just anyone. They want the best of the best, and that's where you come in.

 

So, don't stress too much about the bidding system, it's just one part of the game. Keep doin' what you do best, and those clients will come runnin'. Remember, Upwork's got your back and we're always workin' on makin' things better for everyone in the hood.

 

And hey, if you've got some ideas to make things even better, don't keep 'em to yourself! Share your thoughts with the Upwork Community, so we can all work together to make this place the top spot for freelancers like you.

 

Stay strong and keep hustlin'. Upwork's got your back. Peace.

Yes my friend, this is the type of conversation whit real humans.

I raised a real problem that goes beyond the well-organized rules.

The frustration is shared by what I see.
If I don't work on Upwork I will work in other ways.
The principle of bidding is wrong because what I reported actually occurred with other freelancers, the loss of 100% of clients.
I have always chosen Upwork for every treatment because it has always protected me from scams and scams.
Now something happened ,because with better quality, better feedback, and a lot of money spent.....

0 clients.
Does anyone have the technical faculties to understand the 100% statistic drop?
Maybe I hit a sore spot?
I have a suggestion to help, go back to the previous version of the bidding system, where your qualities and the reputation gained on the platform count for something.
Thanks for your reply.

 

Why would any Upwork freelancer's "quality of work" sudenly change?

 

What changed is the bidding structure.

 

The bidding structure was put into place because Upwork is a publicly traded company and with the huge influx of freelancers, they took advantage of the situation as publicly traded companies sometimes do.

Surely you can come up with a better rebuttal than one that blames and accuses the freelancers of poor quality work or one that uses unprofessional  language in response to an honest comment.

 

After reading your response, I, for one, will not take part in these forums again. There is obviously no earthly good that will come of doing so.

Thanks for all private messages of support!

ebb92eed
Community Member

Thanks for hiding this topic,
after seeing 21 pages of responses from Upwork users, my suspicion was well founded.
I think you need to work better or backtrack, I've always praised Upwork, but after seeing dozens of Topic you're losing your credibility.
I think there are many more problems, hope will be fixed soon.

 

Good work 

True, same with my reply 

ebb92eed
Community Member

Bidding "Race" will destroy Upwork

 

I'm sorry for this message , but Upwork was a fabulous place for freelancer until "bidding".
Afther 8 MONTHS whitout working I need to message whit other freelancers for this huge problem.
I'm TOP  RATED ,  upwork Skill Certificated freelancer and selected upwork Talent .
I keep my reputation as high as possible (100%) for almost two years, achived Top Rated and later got into Talent Cloud , trying to provide as much as I can and for what? 
If you pay more you can win bidding race . My work quality is totally bypassed.
Upwork, what's happened?
Your community was focused on quality of work, now is set up for money fishing like the others freelancer site, and this is really important point for your company future . 
To raise our voice I โ€˜ve deleted my Freelancer Plus membership plan and please if you have the same problem , all of you, do the same.

Delete your plan and Upwork will riconsider the โ€œbidding scamโ€

yaizamg
Community Member

This is what your platform is now thanks to the connects. This are all job posts that aren't job posts, with many proposals and many bids. You should monitor it better. 

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yep, this is on one of the scam jobs I made a post about here a few weeks ago.

babarsuhail92_0-1680475116786.png

 

4c5b9f71
Community Member

There are also some above 100 connect as well

77cda6fa
Community Member

I so agree with you there are so many fake jobs and they even have verified payment plans. Come to find out scammers are getting cleaver and paying money for accounts in good standing to pose as recruiters only to redirect you to some bs site to try and get your info. I reported so many of these yet nothing happens to them.    I am starting to think getting a real job on here is impossible anymore thanks to this new system those who are legit get bombarded with boosts while those of us needing jobs are left in the cold..

Exactly. My thoughts though 

e00b050e
Community Member

I think this bidding strategy won't stop at any moment. 

50a1c0cb
Community Member

Tree

 

9f395534
Community Member

Upwork's decision to introduce the Bidding Race feature to its platform has been widely criticized by freelancers and businesses alike.

 

The Bidding Race feature allows businesses to select multiple freelancers to submit bids on their projects and then select the lowest bidder.

 

This encourages a race to the bottom in terms of rates and often leads to a decrease in the quality of work. Freelancers are also affected by this feature as it takes away their ability to negotiate rates and sets a predetermined rate for them. This can have a significant impact on freelancers' long-term financial security as they are often unable to increase their rates to meet their needs. Furthermore, Upwork's decision to introduce this feature has been seen by many as an attempt to reduce the cost of hiring for businesses, which can have a negative impact on the freelancer industry as a whole.

 

This has already been seen in other areas of the freelance market, such as Fiverr, where freelancers have seen their rates fall drastically due to the competition from other freelancers. Overall, Upwork's decision to introduce the Bidding Race feature has been met with much criticism due to the impact it has on both freelancers and businesses.

 

It is important that Upwork takes into consideration the effects

98cb5de4
Community Member

hello dear 

same issue with me what i do i lost my connect this thing also i did't get any job

 

TUBA
daniels-susan
Community Member

I have been silent on the forums since the new bidding war began but now feel a need to speak up simply because it's something that should not be withheld from Upwork. I still think Upwork is the best place to work online but as we all know they threw us a curve ball last year and this is what happened to me.

 

When the major companies such as Google and Microsoft during post-COVID made their decisions to outsource to freelancers rather thank re-lease their very expensive buildings, of course, the freelancer market was flooded.

I noticed in June that the ability to get good contracts was difficult and it got worse as the months drug on.

 

I was working exclusively through Upwork, and as a result, I had to take on projects that were not my speciality.

 

Even thought I had developed the ability to screen thoroughly - I had to take on clients that I knew were not going to optimal and then when the bidding war bomb was dropped, of course, it got worse.

 

My score was lower steadily after having spent a year getting it back up 100%, it dropped to 94% because of an especially cruel client in December.

 

So, by the end of December, my credit cards were maxed out, and I was literally going to be homeless.  I called my daughter in Indiana (I lived in Oregon) and she offered to help me. Her and her husband drove all the way from Indiana to Oregon with their truck and trailer and loaded up my 99 Firebird, all my furnishings and moved me back to Indiana to live with them.

 

So, now I can build my client list slowly and I don't have to knowingly take on bad clients. But because of that one horrible client in December, who left a scathing review of exagerations and outright lies, I've only been able to get one new client in three months along with two repeat clients who "still like me". Of course, I have to get 10 new reviews before I can have that one removed. I figure that will most likely take about 3 years to get back to the volumn on Upwork I was doing before June 2022.

 

What did I do wrong? I put all my eggs in one basket. I believed the UpWork videos of the young freelancers who giggled and stated "I work exclusively for UpWork, because that's what works for me. Tee-hee!" Very misleading. I don't watch the Upwork marketing videos anymore. And, I feel like an idiot for believing them.

 

So, yes, I still submit proposals on Upwork, but only if I truely appreciate the description. In the meantime, I'm going through the process of recruiting new clients off Upwork. That takes a long, long time because for one thing, it's a new process that I must now learn having never done it before.

 

However, I'm certainly not going to let it deter me from doing my very best to rebuild my business both on Upwork and now, off Upwork. I will never again put all my eggs in one basket.

 

I've been in this world a long time and I absolutely believe that there is always hope. So, when I get bucked off, I get right back up, dust myself off, and get right back on the horse. That's what I recommend to every other freelancer who experiended similar circumstances to mine.

 

Best of wishes to everyone,

Susan Daniels

 

The same. Since the fatidic summer of 2022 I am uncertain about income here. I don't know if the bidding or what the hell, but that like by a curse is not as it used to be.

Probably also is that, the sea of freelancers swimming besides us.

e00b050e
Community Member

You should return to old ways where bidding is hidden or invisible. So, it doesn't have to push people into competing with bidding wars.

132836c2
Community Member

This is getting ridiculous... I just saw a job posting with 300 connects bids. Upwork eats a massive fee from the hiring party, eats a huge fee from the freelancer, and they seem to be making a small fortune from the connections alone. 

kentonwd
Community Member

This is the dumbest idea Upwork had since they were Upwork, like the beginning. You telling me that a freelancer or agency, that spent couple years building their reputation means NOTHING, because I can sign up today with no Upwork rating and buy $50 connects or 3000 connects, then I can waste 300 of them on a project bid bypassing the top freelancer on Upwork??? 

 

Come on. The guy at Upwork that had this idea should be fired. You job is to connect a user in need with top freelancer to provide the service, yet you went from doing so to just looking out of how much $$ you can make of anyone. Connects aren't expensive, nor cheap. That doesn't really matter, what ruined Upwork for Freelancers and Businesses looking to outsource work is the boosted listing. Now a days, a business that comes into Upwork will hire a freelancer that had a good written profile, no experience, etc.. but got hired because the freelancer that has the skills and years to prove it, got moved to the bottom of the list because the inexperienced freelancer bid higher and had the $$$ to do it. Yet, inexperienced freelancer out of business by next week because he won't deliver the service as it should of been for the business in the first place. 

 

Turn off the boosted feature Upwork, stop thinking its all about $$$ even though it might be. Us, freelancers still bought your connects, still paid for subscription plans, and we delivered top quality service to businesses. This boosted bid feature is junk. Does nothing for the right freelancer and the worst for the business that comes to Upwork looking to connect, service. 

 

Very disappointed!

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