As part of our continual effort to create a more inclusive future of economic opportunity on our platform, we are adding an option for talent to highlight their military service by adding a Military Veteran icon to their profile. For more information, please see this announcement and let us know in the comments below if you have any questions or feedback.
I received a message from Upwork that said my veteran-owned business certification had expired.
As you can see from the attachment, it doesn't expire until May 3, 2022. How do I get this changed to reflect that my status is active?
I believe you're referring to the Diversity Certification, which is a different feature. Just the same, I'll have one of our agents reach out to you directly and assist you with this verification. I'll remove the document you attached from your post but I've already shared it with the agent who'll be assisting you directly.
I also see that you have successfully added a Military Veteran icon to your profile.
We know clients often like to hire those who have served in the military as a way to support veterans and leverage your valuable skills and leadership. As a result, we want to give you the opportunity to add an icon to your Upwork profile that shows you are a military veteran. You can add the icon for serving in the military in any country. You can find more information in this help article and on this announcement thread.
I also moved your post to this thread so that you can share your feedback and ask if you have any additional questions.
Thank you for reaching out to us. I checked but I could not replicate the issue you experience. Could you please clear your cache and cookies or log in with another browser?
To add your military status please follow these steps:
You can find more information in this help article. Let us know if the issue persists.
that's just the point, I had no military service and I would like to point this out in the profile ! I want this item to disappear. why do I need it if I did not serve. What to do so that there is an icon - that the verification has been passed?
It appears you're checking your profile in "edit" mode that's only available to you while logged in. In that mode "Military Veteran" is always available as an option that you can add if you'd like to. However, it will not show when browsing your profile in Public View. You can check that out by clicking the "See Public View" button: