@Jess C wrote:
@Joshua T wrote:
I can't think of one good reason I would introduce an non-Upwork client to Upwork. 0% fees? Big deal, I already get that.
Now if you want to offer a reduced fee on future Upwork clients in return for me bringing one of my clients here... THEN we'd be talking.
I'm with Joshua here - what would be the advantage to me to put a layer of bureaucracy between me and my client? I really don't understand the point of this offer except that my client would then have the opportunity to look for someone cheaper than me, which would benefit Upwork, but obviously not me!
So, mea culpa, I just today came across a situation where I would use this program. I had a cold contact through my website from a gentleman in Canada looking for book design. Since I don't have any prior experience with him, he's not part of my usual network of clients, and there's no payment protection available to me across an international border, I gave him the Upwork link just to see what might happen. We'll see if he decides to use it, but I think I may be out of his price range. :-)
Julyn, are you sure the client didn't use the proper link? I seem to recall that the original announcement said the rate would adjust to zero after 3 days for some reason--verification, probably.
I just talked their chat support reps. She said that the client didn't use the link I provided and that there's nothing they can do about it. I just hope they'll be more considerate in cases like that. I just feel disappointed...
I checked your conversation with our Support team after reading your comments here and see your case has already been escalated for further review. Please note that for a client to be accepted in the BYOC program, a dedicated team needs to conduct a review, after which the 0% fee will be applied on your contract within 3 working days. Note that not using the link in your case won't necessarily exclude your contract from benefiting from the special promotion, provided all the other factors are found to be in line with the program's requirements.
I'll reach out to our team as well so please keep checking your ticket for new updates as well as keeping an eye out for further communication from our dedicated team.
Thank you so much! I was very excited to bring my client to Upwork because of the 0% fee. Then get disappointed when they told me that they couldn't do anything about it. The only way they said I can do is to ask my client to deactivate her account and call Upwork to remove her email, then create another one with the correct link. That might piss her off and waste her time.
I greatly appreciate your help, Vladimir and Tiffany! May you both have a good one!
All the best,