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0% fee when you bring your own client

Hello,

 

In May 2017 I received a message from Upwork with a special promotion with 0% fee when I bring my own client to Upwork (I am a Top rated freelancer) and I received an invitation linked to send it to my client for register and activate this 0% fee. A few days ago, I send it to my client and he registered and started a Upwork contract and now, when the contracted is just ended I realized that I have standard 20% fee. What to do in this situation? It's obvious that I was not intended to bring my client to pay 20% to Upwork.

 

Thank you!

ACCEPTED SOLUTION
andregutierrez22
Moderator
Moderator

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~Andrea
Upwork

View solution in original post

3,071 REPLIES 3,071
lenaellis
Member

Hi Ancuta,

 

Open a ticket with Customer Support and provide them with the contract ID. As long as the client was not registered on Upwork in the past, the 0% fee should apply and they can update the fee. 

Untitled

I'm newer to Upwork. Is the option to bring your clients to Upwork for 0% fees available to everyone? If so, how can I find more information? 

 

I would love to link my website directly to Upwork if an option like that is available. 

 

Thanks!

 

Robin

It's only for TR and they can't have an account already. I got screwed out of 20% fees when I brought someone over because they didn't have a PayPal account but they had an Upwork account already, so I thought I was getting 0% fees and she wound up getting her partner with an account to invite/pay me. Annoy.

Hello,

 

I am top rated and received an invitation or other email from Upwork about bringing my own clients to Upwork with no fee. I'm not sure if the program is still going on.

 

Please let me know if I can do this and how to bring my clients on to Upwork.

 

Thank you,

Rachel

Hi Rachel,

One of a reps will reach out to you directly with a link. Thanks!

~Nina

Hello Nina,

I have a similar issue. I received the option to bring new clients to Upwork in exchange for a 0% service fee. Is this still available for me? I am top rated. Thanks.

Hi Chris,

 

We'll follow up with the team and will request for the email to be sent to you. Thanks for reaching out.

~ Valeria
Upwork

I was rising talent when I first open my account but I had not received any type link to bring my client to upwork or If I got that I have missed it. Is there any option to bring my client to upwork?
Thank you for your time.

cou


@Sanat B wrote:

I was rising talent when I first open my account but I had not received any type link to bring my client to upwork or If I got that I have missed it. Is there any option to bring my client to upwork?


 Of course you can bring your client, but not at the 0% fee until you get to top-rated status.

But I read that rising talent also get this link. May be I didn't get this. This is why I am confused. Thank you.

Hi Sanat, 

Top Rated and Rising Talent freelancers are eligible for this program but unfortunately since you`re not a Rising Talent anymore you`re not eligible to receive your unique link.
Once you have received your Top Rated badge feel free to follow up here and our team will send you the link. Thank you.

~ Goran
Upwork

Hi Goran
The mail I got for rising talent where asked to take a readiness test. Anyway after taking another test I got the badge again. So is it now possible to get the mail or link for bringing client with 0% fees?
Thank you.

 

**Edited for community guidelines**


@Sanat B wrote:

Hi Goran
The mail I got for rising talent where asked to take a readiness test. Anyway after taking another test I got the badge again. So is it now possible to get the mail or link for bringing client with 0% fees?


 No. You will never, ever get that badge again (Rising Talent!) You have a Job Success Score now. You can not have the Rising Talent Badge AND a JSS. This has now been explained to you twice.

Hopefully, one day, you will reach top rated status, THEN you will qualify for the 0% deal again, but for now, you do not qualify and can not get that.

 

 

Hello, I bought my client to Upwork. and now he has offered me the contract. Still, Upwork is charging me 1270$ for what reason I was told it will be a 0 percent fee. 

The client has funded 5$ he will fund the first milestone $5000 USD tomorrow. Now What? 

my contract Id is Contract ID

24713441

is it due to 2 clients having the same name?

Hi Ismail Irshad,

 

The 0% service fee is not applied automatically on contracts so it is ok for the freelancer to see the regular fee when accepting the Job offer.

Once the contract is established (created or offer has been accepted), the Freelancer will need to email the Contract ID at the email shared with them in the support ticket they received from our team. Our team will review the request and apply the 0% fee on the contract within 3 business days.

Let us know if you need any further assistance.

 

Thank you.

~ Bojan
Upwork

Hi Bojan,

 

If I bring my own customer to Upwork, First I need to sign contract then I can apply 0% service fee after signing the contract right?

 

 


Chandra Shekhar P wrote:

 

If I bring my own customer to Upwork, First I need to sign contract then I can apply 0% service fee after signing the contract right?


No. You are not eligible for a 0% fee deal. as was explained to you previously. You will pay the service fee, and your client will pay the 3% payment processing fee.

Hi,
I am top rated freelancer here. How i can use this option to pay 0 percent fee please guide me.
Thanks

Hi Muhammad, 

 

I've shared your account details with the team. One of our agents will reach out to you directly with your unique link and more information about the program. 

~ Joanne
Upwork

I'm in a similar situation and would like to invite a client who hasn't registered on Upwork before. Can I benefit from 0%? Thank you.

Hi Umut,

 

I'll go ahead and share your account information with the team so that they can get in touch with you with your personal link.

 

~ Nikola
Upwork

Hi Nikola,

 

is this program still active? I am Top Rated Plus and I have a client that would like to work with me on Upwork.

 

If I understand well, with Bring Your Own Client program I will have a 0% fee with that client and the client will also have a 0% fee on contracts with me?

 

Thanks,

Nikola

Hi Nikola,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork

Hi valeria
I am a Rising talent. Can I bring my client on upwork with 0% fees?


Valeria K wrote:

Hi Chris,

 

We'll follow up with the team and will request for the email to be sent to you. Thanks for reaching out.


Hi, Valeria, 

I'm also top rated and also remember seeing something about this promotion a while ago..can you folllow up with the team and request an email be sent to me, too? 

 

Thanks, 

Dave 

Hi Dave,

 

I've shared your account details with the team. One of our team members will reach out to you directly with your unqiue link and more information about the program in the next few days. Thank you. 

~ Joanne
Upwork

How does this offer work? I have rising talent profile. I want to bring my client to upwork.

I want to bring my client on Upwork by "Bring my own client". How can I proceed? I have a rising talent profile.

Hi Muhammad,

 

I have shared your account details with the team, and one of our agents will reach out to you directly with your unique link and more information about the program. 

~ Joanne
Upwork

I have not received unique link Yet.

Hi Muhammad,

 

I'm sorry to hear you haven't received the link yet. We'll have one of our agents reach out to you via a support ticket to further assist you.

 

Thank you.

~ Luiggi
Upwork

Hey Valeria,

 

I'm Top Rated and received an email inviting me to Bring my Own Client. Whereas, no link has been shared with me that I could share with my potential client to bring them on-board. Request your help on this. Thanks!

 

Best,

Siddhant M.

Hi Siddhant,

 

I see you've interacted with one of our agents about this program before. Are you interested in bringing another client on board? If so, please refer to the information our agent shared in response to your previous request and feel free to use the steps she shared to submit a new request.

 

~ Nikola
Upwork

Yep. I want to get another client on-board. The procedure isn’t clear.
Could you please elaborate on that? A shareable link should be ideal to
share with the client.

Looking forward.

Best
Siddhant

Hi Siddhant,

 

Thank you for following up. I shared your report with our team and one of our agents will reach out to you directly via email as soon as possible to assist you further. 

 

~ Nikola
Upwork

I have seen same message to my Upwork account but now when share my work direct link with client, I found that i have to pay fee of 20%.


Kritesh V wrote:

Now when share my work direct link with client, I found that i have to pay fee of 20%.


You are not top rated or Rising Talent, so you can't get  a 0% deal....
All your contracts will be at the normal fee percentage.

Hi Kritesh,

 

As Petra already shared Bring Your Own Client program is currently only available for Top Rated and Rising Talent freelancers! 

If you are not meeting those requirements, you can still send a link to your profile to your client and they can sign up for an Upwork account and hire you for a contract. You’ll be paying a standard Service Fee.

~ Nikola
Upwork

Hello, can I also get a link please?