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0% fee when you bring your own client

Hello,

 

In May 2017 I received a message from Upwork with a special promotion with 0% fee when I bring my own client to Upwork (I am a Top rated freelancer) and I received an invitation linked to send it to my client for register and activate this 0% fee. A few days ago, I send it to my client and he registered and started a Upwork contract and now, when the contracted is just ended I realized that I have standard 20% fee. What to do in this situation? It's obvious that I was not intended to bring my client to pay 20% to Upwork.

 

Thank you!

ACCEPTED SOLUTION
andregutierrez22
Moderator
Moderator

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~Andrea
Upwork

View solution in original post

3,071 REPLIES 3,071

Hi,

I have clients that are not upwork and would like to bring them to the platform. Is there any article available to guide me and my client as well on the process? 

Hi Ahtasam,

 

I have escalated your account information to the team so that they can get in touch with you with your personal link and more information about this program.

 

Thank you! 

~ Bojan
Upwork

Hello;

 

I have been maintaining a JSS of +90% for quite some time now. Now my top-rated eligible weeks are showing 10 of 16 for the past some time. I don't know why it isn't increasing.

I'd request you to please look into this. Screenshot attached.

 

Warm Regards;

Anurag.

Image 2.png

Hi Anurag,

 

In order for the number of eligible weeks to increase, your non-eligible weeks will need to be "pushed out" of the past 16-weeks. Once this happens, the number of eligible weeks will start increasing, provided you meet the requirements. If an eligible week falls off of the calculation each week, the total number of eligible weeks won't increase. You can find more information under "Why didn't my Eligible Weeks change this week?" section here.

 

~ Nikola
Upwork

Hi there, I'm a Top-Rated freelancer and I want to bring a client that I have from outside Upwork to start working through Upwork.

I heard there is a link that I can send my client so that we will be able to work together without paying any fees. Where can I get such a link?

 

Also, does the 0 fees apply only if you are still Top-Rated? for example, if Now I'm Top-Rated and in half a year I'll not be top-rated anymore, will fees apply?

In addition, does, the 0 fees apply also to the client? or only to my fees as a freelancer?

Best,
Itzhak


Hi Itzhak,

 

I'll share your account details with the team. One of our team members will reach out with your unique link and more information about the program. 

 

As for your question,  yes, the 0% on all contracts you have with that client will remain even if you lose your Top-Rated status. Your client will be charged the Client Payment Processing Fees, and corresponding membership fees if they choose to upgrade their account membership.

~ Joanne
Upwork

Good morning! Where do I find my personal invitation link? It was just on my profile before, now I can't find it. Any advise?

Thanks,

Emmanuel

Hi Emmanuel,

 

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

~ Joanne
Upwork

Hello Upwork team,

 

I am a Top Rated freelancer and I would like to invite a client here. Please can I have a link to invite him?

 

Thank you.

Hi Stephane,

 

I'll go ahead and share your account information with the team so that they can get in touch with you with your personal link.

 

~ Nikola
Upwork

Thanks for this... I am very happy

Spoiler
🙂

If I take a client to upwork from outside will it cut 0% service fee till now ?

Hi MD,

Yes you`re eligible to have 0% fee on your contract. Our team will send you an email with steps to follow on how to receive the 0% fee on your contract.

~ Goran
Upwork

Thank You.. 🙂

I have a client and I would  like to invite him to Upwork. Could you please tell me how I can do it with Upwork 0% commission.

Thank you

Hi Natalia,

Our team will send your link through email in the next few days. Thank you!

~ Goran
Upwork

Have a good news thanks!

Can you please send me the invitation link to bring one of my client to Upwork?

vladag
Community Manager
Community Manager

Hi Harmeet,

 

We'll share your request with the team and have them review and send you the personal link soon.

~ Vladimir
Upwork

Hi,

 

If I got that email it's gotten lost.

 

Please send me the link to invite my client to Upwork.  I have a client who wants to start a new project in the next day or two and I'd like to set them up on Upwork with this deal.

 

Thanks!

 

Charles

vladag
Community Manager
Community Manager

Hi Jorge and Charles,

 

I'll follow up with our team and you will receive a personal link in the next couple of days.

~ Vladimir
Upwork

Hi,

 

I didn't get that special promotion link on my email, can you please email me?

 

Thank you!

Hi Lena,

 

When I fist got Top Rated-- some 8 months ago-- I got this offer from Upwork (on May 4).  My question is: does the same link still stand valid ? 

I'm asking because in the mean time I'd lost my TR status for some 3½ months.

 

The initiative is highly appreciable... no-doubt profitable for freelancers !

But just out ouf curiosity: wanted to know how the Upwork business profits from this 0% fee ?  If it doesn't then why this offer ?!  (This is not my main question, though.)

 

Warm regards, and thank you for your consistent professional support.

Partha.

Sorry if the question duplicates... I also just sent a request to BringYourClient@upwork.com

(saw the link after this post).

 

Thanks for the link, and my apologies for the double contact.

Hi Partha,

Our team will respond directly to you and assist you with this further.

Can you also send me a screenshot from the link that you have received via PM?

~ Goran
Upwork

Hi, this is really great promotion. But I didn't get any email regarding my personal invitation link. Could you please help me.

aocumen
Community Manager
Community Manager

Hi Mehedi, 


We've notified the team so that they can reach out to you with your personal link.


~ Avery
Upwork

I would like this link as well!
I am getting requests from clients I'll like to bring into Upwork.

 

Thank you!

Thank-you for this! Sounds awesome. 

 

I'll invite a few clients them 🙂 

How can I get personalised invitation link for my client?
I am top-rated freelancer

Hi Myroslava,

 

I have escalated your account information to the team so that they can get in touch with you with your personal link. Thank you for reaching out to us.

~ Bojan
Upwork

Hey team...

I haven't received the invitation link... Can someone mail it tome?

Hi Abhijeet,

Our team will send you the link directly via ticket.

~ Goran
Upwork

Thanks... received it already. 

How to get the invitation link?

Hi Yevhen, 

I've forwarded your account information to the team, and they will reach out to you with your personal link and more information about the program. 


~ Avery
Upwork

Thank you

Actually, I'm not clear. How i will create that? But, This is great offer.

Hi Shakhawat,

 

if you've received the email notification related to this promotion, you can share the link included in the email with an off-Upwork who would like to create an account and hire you on the platform, which they can do through the mentioned link.

~ Vladimir
Upwork

Thanks a lot! Smiley Happy