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0% fee when you bring your own client

Hello,

 

In May 2017 I received a message from Upwork with a special promotion with 0% fee when I bring my own client to Upwork (I am a Top rated freelancer) and I received an invitation linked to send it to my client for register and activate this 0% fee. A few days ago, I send it to my client and he registered and started a Upwork contract and now, when the contracted is just ended I realized that I have standard 20% fee. What to do in this situation? It's obvious that I was not intended to bring my client to pay 20% to Upwork.

 

Thank you!

ACCEPTED SOLUTION
andregutierrez22
Moderator
Moderator

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~Andrea
Upwork

View solution in original post

3,071 REPLIES 3,071

I did not receive any email of personal invitation client please send me N email with details

Hi Hussnain,

 

I shared your account details with the team and you can expect someone to reach out to you in the next couple of days with your personal link and more information about the program.

 

Thank you.

~ Aleksandar
Upwork

Please send the link

Hi Thilak,

 

Our team will reach out to you via ticket over the next couple of days with your unique link. Thank you.

~ Goran
Upwork

Great! That's would be great if you make some Program for attract Freelancers.

For example I creating Tutorial videos for freelancers,about Upwork, and most of my viewers going 

to sign up to Upwork from my channel.

 

 

Thanks a lot

Hi! Please send me the link. Thanks!

Hi Dmitry,

 

I'll go ahead and share your account information with the team so that they can get in touch with you with your personal link.

 

Thank you for reaching out to us! 

~ Bojan
Upwork

I did not get my personal invitation link in the email I have recieved, can you send it to me please?

Hi Naveen,

 

I've shared your account details with the team, and one of our agents will reach out to you directly with your personal link and more information about the program. 

~ Joanne
Upwork

I can't find the email you mention. Could you please have it re-sent to me.  I got an email that's headlined "Congratulations, you're Top Rated!" but there is no link to share with bringing on clients from outside.

Hi Audrey,

 

I have escalated your account information to the team so that they can get in touch with you with your personal link.

 

Thank you!

~ Bojan
Upwork

Does it include new clients for the active contract? 

Hi Abeena, 

 

This offer is available to clients that do not yet have an Upwork account. You can check this announcement for more information. 

~ Joanne
Upwork

That sounds great! Do my clients have to pay extra fees though?

Hi Ahmed,

 

Your clients will need to pay the 3% payment processing fee when they make a payment to you. You can find more information here.

 

Thank you.

~ Luiggi
Upwork

Hi upwork team, 
I haven't received the invitation link in my email so far. Please provide me the link.

Best Regards,

Taimoor Akhtar

Hi Taimoor,

 

I've shared your request with the team, and one of our agents will reach out to you directly via support ticket in the next couple of days, to provide your link.

 

Thanks!

~Andrea
Upwork

i have not receivd personal invitation link

Hi Usman,

 

I'll go ahead and share your account information to the team so that they can get in touch with you with your personal link.

 

Thank you for reaching out to us. 

~ Bojan
Upwork

Hello Again,

 

I didn't receive the mail yet. Please someone help me in here. 
Thank you,

 

Kazi Arman Ahmed

 

Hi Kazi,

 

I'm sorry to hear you haven't received an update yet. I've just shared your concern with the team and one of our agents already reached out to you via a support ticket to assist you further.

 

Thank you.

~ Luiggi
Upwork

Hello!

   I did not recieve any email containing specialized link for my client. Should i simply ask my client to create an account and then i will send you project id and client id and it would work? 

 

Looking forward to your response.

Thanks and Regards.

Hi Gul,

 

You will receive your unique link over the next couple of days, thank you.

~ Goran
Upwork

Will my clients have a service fee on our contracts? or they will enjoy a 0% service fee as well?

Thanks a lot for this opportunity.

 

Hi Noam,

 

Your clients will still be charged with our payment fee of 3% on each payment. Thank you.

~ Goran
Upwork

Freelancers will enjoy 0%fees. How about the client, how much fees do they need to pay for?

Hi Lady Moonyeen,

 

Thank you for reaching out to us. Please know that the client will need to pay the 2.75% payment processing fee when they make a payment to you. 

 

~ Nikola
Upwork

Hello, I haven't received this personal link I can use to sign up clients. Can I get one please?

 

Dalibor

 

P.S.: What is validity time of the link? Does it have expiration date? 

Hi Dalibor,

 

I have escalated your account information to the team so that they can get in touch with you with your personal link and more information about this program.

 

Regarding your second question, the link will not expire so you can use it for as long as this program is still being offered.

 

Thank you.

~ Aleksandar
Upwork

Hi Joanne,

 

I just earned a Top Rated Badge. I want to invite my own client. What are the steps to doing that? I haven't found an answer or email anywhere.

 

I appreciate it!

Gabriela

Hi Gabriela,

 

I shared your account details with the team. One of our agents will reach out to you directly with your personal link and more information about the program. 

~ Joanne
Upwork

Is this open for non top rated freelancer like me?

Hi Herminio,

 

Thanks for reaching out. The Bring Your Own Client Promo is currently available to Rising Talent and Top Rated freelancers. 

~ Joanne
Upwork

Hi My name is Jiva Nand and I have lost that mail somehow i want invite my client to upwork please let me know how to do it.

Hi Jiva,

 

I checked and it looks like you already chatted with our support team regarding the link. Please allow a bit more time and the team will be reaching out to you directly with your personal link and more information about this program.

 

Thank you.

~ Aleksandar
Upwork

I had recieved an email saying get 0% on fees when you invite your own clients to upwork however I lost the email. Can someone resend that email with instructions on how to do that to me. I am a top rated freelancer.

Hi Rahul,

 

Iโ€™ll go ahead and share your account information to the team so that they can get in touch with you with your personal link.

 

Thank you! 

~ Bojan
Upwork

Hello all
I am a Rising talent freelancer and I want to bring my own client to Upwork, but I can't find an invitation link to send him. Could you pelase help me?
Thnaks in advance!

Hi Vasyl,

 

Thank you for reaching out to us. Iโ€™ll share your account information with our team so that they can get in touch with you with your personal link.

 

~ Nikola
Upwork